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Household History Analytic Subject Area

Availability

This subject area is available only in the Oracle CRM On Demand Financial Services Edition.

Business Purpose

The Household History Analytics subject area provides the ability to generate reports on households for the Contact dimension. This subject area enables advisors and their managers to answer questions, such as the following:

  • Which clients belong to which households?
  • How are the household assets in my book of business divided up among my clients?
  • What are my top households by total asset value?

The Households History Analytics subject area also has a Portfolio dimension that can be used to report on information of associated portfolios of household contacts. Note that portfolio has only an indirect relationship with households (through contacts) and hence Portfolio dimension attributes can not be used directly to analyse the household metrics. You can combine household reports with portfolio reports to provide an enhanced client service by understanding clients as members of a household.

Relationship Type

Simple

Optimized Custom Fields

This subject area has custom fields that are optimized to reduce the query time when they are used in filters. Optimized custom fields are in folders where the name ends with Optimized Custom Fields or Optimized Custom Metrics, such as Account Optimized Custom Fields and Opportunity Optimized Custom Metrics. Numeric custom fields, such as those with a type of CUR, INT, or NUM, are available as metrics in the optimized custom metrics folder, if the record type is the driving object in a specific subject area. For example, the Account record type is the driving object in the Account History subject area.

The following record types have optimized custom fields and metrics coverage in Oracle CRM On Demand Answers and one or more of these record types might be present as dimensions or facts in this subject area:

Record Type

Oracle CRM On Demand Answers Coverage

Account

All optimized fields

Activity

All optimized fields

Assessment

All optimized fields

Campaign

All optimized fields

Contact

All optimized fields

Custom Objects 1-40

All optimized fields in CO1, CO2, CO3, CO4, CO5, and CO9 only

Lead

All optimized fields

Opportunity

All optimized fields

Opportunity Team

First five optimized fields of each type

Product

All optimized fields

Revenue

All optimized fields

Service Request

All optimized fields

Dimensions

This subject area has the following dimensions:

  • Contact
  • Household
  • Household Contact

Metrics

The complete list of metrics for this subject area is as follows:

  • Household Metrics
    • Total Household Assets
      • Total Household Assets
      • Average (Avg) Total Household Assets
    • Total Household Expenses
      • Total Household Expenses
      • Avg Total Household Expenses
    • Total Household Income
      • Total Household Income
      • Avg Total Household Income
    • Total Household Liabilities
      • Total Household Liabilities
      • Avg Total Household Liabilities
    • Total Household Net Worth
      • Total Household Net Worth
      • Avg Total Household Net Worth
    • Total Contact Assets
      • Total Assets
      • Avg Total Assets
    • Total Contact Expenses
      • Total Expenses
      • Avg Total Expenses
    • Total Contact Income
      • Total Income
      • Avg Total Income
    • Total Contact Liabilities
      • Total Liabilities
      • Avg Total Liabilities
    • Total Contact Net Worth
      • Total Net Worth
      • Avg Total Net Worth
    • Household Custom Metrics
    • Number (#) of Rolled Up Contacts
    • Number (#) of Rolled Up Service Requests
    • Number (#) of Rolled Up Leads
    • Number (#) of Contacts
    • Number (#) of Contact Service Requests
    • Number (#) of Contact Leads
    • Number (#) of Households

Usage Notes

The Contact dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level.


Published 8/22/2016 Copyright © 2005, 2016, Oracle. All rights reserved. Legal Notices.