Contents

Title and Copyright Information

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Review Patch Documentation
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Invoice Matching Introduction

• ReIM Process Flow
  • Invoice and Credit Note Matching Process Flow

2 Entering and Maintaining Documents

• Manual Entry
  • Merchandise Invoices
    • Create Merchandise Invoice
  • Non-Merchandise Invoices
    • Create a Non-Merchandise Invoice
  • Credit Memos, Debit Memos, Credit Notes and Credit Note Requests
    • Create a Credit Memo, Debit Memo, Credit Note or Credit Note Request
  • Document Maintenance
    • Search for a Document
    • Header Pane
    • Header Tab
    • Items Tab
    • Non-Merchandise Costs Tab
    • Tax Breakdown Tab
    • Comments Tab
    • Deal Billing Details Tab
• Group Entry
  • Group Entry of Header-Only Documents
• EDI
  • Search for an EDI Document
  • Fixing EDI Errors using Document Maintenance
  • Fixing EDI Errors using Mass Correction
    • Mass Correction – Order Number
    • Mass Correction – Invalid Item
• Data Loading
  • Data Loading vs. EDI
  • Downloading a Template
  • Uploading Data
  • Managing Requests
• Reversing Debit Memos
• Voiding a Credit Note Request
• Pre-Paying a Merchandise Invoice
• Editing an Existing Group of Documents

3 Matching Merchandise Invoices

• Manual Match
  • Search for Documents
  • Summary Match Invoices
    • Suggested Match
    • Adding Documents to Summary Match
  • Detail Match Invoices
    • Detail Match Invoice/Item View
    • Matching Items within Tolerance
    • Substitution
    • Resolving Discrepancies
  • Parent Match Invoices
• Auto-Match Invoices
  • Match Strategies
    • Mapping Match Strategy to a Supplier Group or a Supplier
  • Tax Validation on Header only Matches
  • Cost Pre-Matching
  • Summary Match
    • Summary Match All-to-All
    • Summary Match One-to-Many
  • Detail Matching
    • Eligibility for Detail Matching
    • Routing Discrepancies
    • Regular versus Best Match
    • Generating Discrepancies
    • Automated Discrepancy Resolution
• Unmatching an Invoice
  • Unmatch an Invoice
  • Unmatch a Partially Matched Invoice

4 Match Credit Notes to Credit Note Requests

• Manual Match Credit Notes to Credit Note Requests
  • Search for Credit Note Requests and Credit Notes to Match
  • Summary Match Credit Notes
    • Suggested Match
    • Adding Documents to Summary Match
  • Detail Match Credit Notes
    • Matching Items within Tolerance
    • Resolving Discrepancies
    • Resolving Tax Discrepancies
• Auto-Match Credit Notes
  • Configurable Keys (Flexible Pool Keys)
    • Summary Group Matching Algorithm
    • One-to-One Invoice Matching Algorithm
    • Line Level Matching Algorithm
    • Discrepancy Creation and Resolution in Line Level Matching
  • Role of Reason Code Action Rollup Batch in Credit Note Matching
  • Currencies
  • TAX Matching
  • History and Record Keeping
  • Data Purge

5 Resolve Discrepancies

• Merchandise Discrepancies
  • Discrepancy Review List
    • Discrepancy Search
  • Resolve Simple Discrepancies
    • Resolve Cost and Quantity Discrepancies
    • Resolve Discrepancies with Multiple Reason Codes
  • Security
    • User Privileges
    • Data Security
    • Department Security
  • Resolve Complex Discrepancies
• Tax Discrepancies
  • Resolve Tax Discrepancies

6 Financial Posting Error Handling

• Searching for Financial Posting Errors
• Resolving Accounts Payable Interface Errors

7 System Administration

• System Options
  • Document Maintenance and Processing Parameters
  • Tolerance, Tax and History Parameters
  • Discrepancy Resolution Parameter
  • System Variables
• Tolerances
  • Tolerance Maintenance
    • Tolerance Search
    • Tolerance Maintenance
    • Create Tolerance
  • Tolerance Mapping Maintenance
    • Tolerance Mapping Search
    • Tolerance Mapping Maintenance
    • Create Tolerance Mapping
• Match Strategy Maintenance
  • Match Strategy Search
  • Edit a Match Strategy
  • Create Match Strategy
• Supplier Options
  • Search for a Supplier
  • Edit a Supplier
  • Create Supplier Options
    • Create Supplier
    • Create Supplier Site
    • Create Supplier Group
• General Ledger Cross Reference
  • Search for a GL Cross Reference
  • Create General Ledger Account Cross Reference
  • Edit a General Ledger Account Cross Reference
• General Ledger Options Maintenance
• Reason Codes
  • Search for a Reason Code
  • Create Reason Codes
    • Associate General Ledger Segment Mapping with a Reason Code
    • Associate Security Groups with a Reason Code
  • Edit Reason Codes

8 Introducing Oracle Retail Operational Insights

• Operational Insights Overview
• User Roles and Responsibilities
• Operational Insights Language Options
• OI Accessibility Options

9 Pre-defined Operational Insights Reports

• Predefined OI Reports for Retail Invoice Match (ReIM)
  • Dashboard Reports
    • Upcoming Invoices Report
    • Automatch Rate Report
    • Supplier Site Performance Report
    • Employee Workload Report
    • Invoices Report
  • In-context Business Intelligence (BI) Reports
    • In-context BI Reports on the Detail Match Window
    • In-context BI Reports on Summary Match Window
    • In-context BI Reports on Discrepancy Review List Window
    • Supplier Site Details Report
    • Cost Event Report
    • Quantity Comparison Report
    • Tolerance Range Report

A Appendix: Introducing the Common User Interface Controls

• Using the Help
• Tasks
• Using Detach and Export Options
• Specifying Preferences
  • Regional Options
  • Language Options
  • Accessibility Options
• Notifications
• Switch Between Applications
• Logging Out of the Application

Index