Self-Service Application Guide for Oracle Billing Insight > Making and Managing Payments >

Use Case: Making a Quick Payment


This use case lets an enrolled or unenrolled user make a payment on a particular billing account without logging in.

Main Path for Making an Quick Payment

The main path occurs when an enrolled or unenrolled user clicks Pay Now on the Login page to display the Pay Now - Billing Account page.

Alternate Paths for Making a Quick Payment

No alternate paths occur in this use case.

Pay Now - Billing Account Page Elements

Table 95 describes the elements of this page.

Table 95. Pay Now - Billing Account Page Elements
Page Element
Description

Page Title

Pay Now - Billing Account

Provide Billing Account Information Module

This module displays the following elements:

  • Module title text: Provide Billing Account Information
  • Text: Billing Information
  • Text and blank field for data entry: User Name Field
  • Text and blank field for data entry: Email Address Amount Field
  • Text and blank field for data entry: *Billing Account Number Field
  • Text and blank field for data entry: *Service Number Field
  • Text and link: Submit
    Link action: Submits the data and displays the Pay Now - Select Payment Type page. For details, see Pay Now - Select Payment Type Page Elements.
  • Text and link: Cancel
    Link action: Cancels the action and displays the Login page.
  • Text: *Required Fields

Pay Now - Select Payment Type Page Elements

Table 96 describes the elements of this page.

Table 96. Pay Now - Select Payment Type Page Elements
Page Element
Description

Page Title

Pay Now - Select Payment Type

Billing Information Module

This module displays the following elements:

  • Module title text: Billing Information
  • Text: Billing Information
  • Text: Mailing Address
  • Text and data: User Name Name
  • Text and data: Address Line 1 Address line 1
  • Text and data: Address Line 2 Address line 2
  • Text and data: City City
  • Text and data: State State
  • Text and data: Postal Code Postal code
  • Text and data: Country Country
  • Text: Billing Account
  • Text and data: Account Number Account number
  • Text and data: Service Number Service number
  • Text and data: Current Amount Due Amount

Select a Payment Option Module

This module displays the following elements:

  • Module title text: Select a Payment Option
  • Text and drop-down list: *Select a Payment Method List
  • Text and data: Payment Date Date

Bank Account Information Module

This module displays the following elements:

  • Module title text: Bank Account Information
  • Text and blank field for data entry: *Bank Name Field
  • Text and drop-down list: *Account Type List
  • Text and blank field for data entry: *Payment Amount Field
  • Text and blank field for data entry: *Routing Number Field
  • Text and blank field for data entry: *Account Number Field
  • Text and blank field for data entry: *Confirm the Account Number Field
  • Graphic: Bank check routing and account numbers.
  • Text: *Required Field
  • Button: Next
    Action: Displays the Pay Now - Payment Type - Confirmation page. For details, see Pay Now - Payment Type - Confirmation Page Elements.
  • Button: Cancel
    Action: Cancels the action and displays the Pay Now - Billing Account page. For details, see Pay Now - Billing Account Page Elements page.

Provide Your Credit Card Information Module

This module displays the following elements:

  • Module title text: Provide Your Card Information
  • Text and blank field for data entry: *First Name on Credit Card Field
  • Text and blank field for data entry: *Last Name on Credit Card Field
  • Text and blank field for data entry: *Street Address Field
  • Text and blank field for data entry: Apt./Suite Number Field
  • Text and blank field for data entry: *City Field
  • Text and drop-down list: *Country List
  • Text and drop-down list: *State List
  • Text and blank field for data entry: *Postal Code Field
  • Text and drop-down list: *Credit Card Type List
  • Text and blank field for data entry: Email Address Field
  • Text and blank field for data entry: *Payment Amount Field
  • Text: *Required Fields
  • Button: Next
    Action: If you have configured your implementation to charge convenience fees, then the Convenience Fee Confirmation page displays. For details, see Use Case: Editing a One-Time Payment Transaction. Otherwise, the Pay Now - Payment Type - Confirmation page displays. For details, see Pay Now - Payment Type - Confirmation Page Elements.
  • Button: Cancel
    Action: Cancels the action and displays the Pay Now - Billing Account page. For details, see Pay Now - Billing Account Page Elements page.
Pay Now - Payment Type - Confirmation Page Elements

Table 97 describes the elements of this page.

Table 97. Pay Now - Payment Type - Confirmation Page Elements
Page Element
Description

Page Title

Displays one of the following titles:

  • Pay Now - Bank Account - Confirmation
  • Pay Now - Credit Card- Confirmation

Billing Information Module

This module displays the following elements:

  • Module title text: Billing Information
  • Text: Billing Information
  • Text: Mailing Address
  • Text and data: User Name Name
  • Text and data: Address Line 1 Address line 1
  • Text and data: Address Line 2 Address line 2
  • Text and data: City City
  • Text and data: State State
  • Text and data: Postal Code Postal code
  • Text and data: Country Country
  • Text: Billing Account
  • Text and data: Account Number Account number
  • Text and data: Service Number Service number

Select Payment Option Module

This module displays the following elements:

  • Module title text: Select a Payment Option
  • Text and data: *Select a Payment Method Method
  • Text and data: Payment Date Date

Bank Account Information Module (If selected)

This module displays the following elements:

  • Module title text: Bank Account Information
  • Text and data: Bank Name Name
  • Text and data: Account Type List
  • Text and data: Payment Amount Amount
  • Text and data: Routing Number Routing number
  • Text and data: Account Number Account number
  • Button: Submit
    Action: Displays the Pay Now - Thank You page. For details, see Pay Now - Thank You Page Elements.
  • >Button: Cancel
    Action: Cancels the action and displays the Pay Now - Select Payment Type page. For details, see Pay Now - Select Payment Type Page Elements.
  • Text: *Required Field

Credit Card Information Module (If selected)

This module displays the following elements:

  • Module title text: Provide Your Credit Card Information
  • Text and data: First Name on Credit Card First name
  • Text and data: *Last Name on Credit Card Last name
  • Text and data: *Street Address Address
  • Text and data: Apt./Suite Number Number
  • Text and data: City City
  • Text and data: Country Country
  • Text and data: State State
  • Text and data: Postal Code Postal code
  • Text and data: Credit Card Type Type
  • Text and data: Email Address Address
  • Text and data: Payment Amount Amount
  • (If a convenience fee is configured) Convenience Fee Amount
  • (If a convenience fee is configured) Text and data: Total Payment Amount Amount

Security Information Module

This module displays the following elements:

  • Module title text: Enter Security Information
  • Text and blank field for data entry: *Credit Card Number Field
  • Text and blank field for data entry: *Expiration Date: (MM/YYYY) Field
  • Text and blank field for data entry: *CVV Code Field
  • Text: CVV Code is used for validation purpose only
  • Text: *Required Fields
  • Button: Submit
    Action: Displays the Pay Now - Thank You page. For details, see Pay Now - Thank You Page Elements.
  • Button: Cancel
    Action: Cancels the action and displays the Pay Now - Select Payment Type page. For details, see Pay Now - Select Payment Type Page Elements.

Pay Now - Thank You Page Elements

Table 98 describes the elements of this page.

Table 98. Pay Now - Thank You Page Elements
Page Element
Description

Page Title

Pay Now - Thank You

Pay Now - Thank You Module

This module displays the following elements:

  • Text: Success Message
  • Text and data: Thank you for your payment. It is currently being processed. Your Payment ID is Payment ID
  • Text: To ensure maximum protection of your personal information, it is recommend that you close your browser.
  • Text and link: Login
    Link target: Displays the Login page. For details, see Login Page Elements.
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