Oracle Self-Service E-Billing v6.2: Use Case: Viewing Statement Usage Details

This use case lets a user view statement usage details for a service number associated with the selected account. A user can also filter the usage data by various criteria.

Main Path for Viewing Statement Usage Details

The main path occurs when a user clicks Statement, then clicks Details, to display the Usage Detail page for the first service number on the selected account's most recent statement.

Alternate Paths for Viewing Statement Usage Details

An alternate path occurs when a user clicks the total cost of usage charges on the Usage Summary page, and the Usage Detail page displays for the selected statement and service number.

Usage Detail Page Elements

Table 27. Usage Detail Page Elements
Page Element	Description
Page Title Text	Usage Detail
Prompt Module	This module displays the following elements: Text and drop-down list: Account Number List Text and drop-down list: Service Number List Text and drop-down list: Usage Type List Text and drop-down list: Search For List Blank field for entering a search value Button: View Action: Displays the selected report. Text and drop-down list: Statement Date List Text and data: Statement Number Statement Number Download and printer-friendly elements
Usage Detail Charges Module	This module displays the following elements: Module title text and data: Usage Detail Charges (Number Item(s)) Column titles: Text and sorting link: Date Text and sorting link: Time Text and sorting link: Number called Text and sorting link: Category Icon: Memo Icon: Dispute Text and sorting link: Tariff Text and sorting link: Destination Text and sorting link: Volume Text, data, and sorting link: Total Charges (Currency)
Usage Detail Charges Module, continued	Column content: Data: Date Data: Usage charge time Data and link: Number called Link target: Displays the Phone Book Entry dialog box for viewing and entering contact information for the service number. For details, see Phone Book Entry Dialog Box Elements. Data: Category Icon and link (when applicable): Memo Link target: Displays the Service Transaction Detail dialog box. For details, see Service Transaction Detail Dialog Box Elements. Icon and link (when applicable): Dispute Link target: Displays the Dispute Details dialog box. For details, see Dispute Details Dialog Box Elements. Data and link: Usage charge tariff Link target: Displays the Service Transaction Detail dialog for the charge. For details, see Service Transaction Detail Dialog Box Elements. Data: Destination Data: Volume and unit Data: Total usage charge

Phone Book Entry Dialog Box Elements

Table 28. Phone Book Entry Dialog Box Elements
Page Element	Description
Page Title Text	Phone Book Entry
Prompt Module	This module displays the following elements: Text and data: Service Number Service number Text and editable data: First Name First name* Text and editable data: Alias Alias* Text and drop-down list: Contact Type List Text and editable data: Last Name Last name* Text, one of the following: Personal - From your Personal Address Book. Business - From your Business Address Book. Button: Save Action: Saves the data. Button: Cancel Action: Cancels the action.

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