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Use Case: Viewing the Most Frequently Called Destinations Report

This use case lets a user view the Most Frequently Called Destinations report for a billing period, showing the most frequently called destinations for a billing account or business hierarchy position. You can optionally generate this report using a batch request.

Main Path for Viewing the Most Frequently Called Destinations Report

The main path occurs when a user clicks Analytics, Billing or Business, and then Most Frequently Called Destinations to display the Most Frequently Called Destinations Report page.

Alternate Paths for Viewing the Most Frequently Called Destinations Report

An alternate path occurs when a user selects the report from the Prompt module on another top usage report page.

Most Frequently Called Destinations Page Elements

Table 56 describes the elements of this page.

Table 56. Most Frequently Called Destinations Page Elements
Page Element
Description

Page Title

Most Frequently Called Destinations

Prompt Module

This module displays the following elements:

  • Tabs:
    • Report
      Tab target: Displays the Group Budget Report page.
    • Batch Request
      Tab target: Displays the Create Batch Report page. For details, see Create a Batch Report Page Elements.
  • Text: Period Range
  • Text and drop-down list: From List
  • Text and drop-down list: To List
  • Text and drop-down list: Number of Results List
  • Text and drop-down list: Top Usage Reports List
  • Button: Submit
    Action: Displays the selected report.

Report Details Module

This module displays the following elements:

  • Module title text and data: Report Details: Most Frequently Called Destinations (Number Item(s))
  • Column titles:
    • Text and sorting link: Destination
    • Text and sorting link: Country
    • Text and sorting link: Number of Calls
    • Text and sorting link: Volume (hh:mm:ss)
    • Text and sorting link: Total Charges (Currency)
  • Column content:
  • Content of the total row:
    • Text: Total
    • Data: Total number of calls
    • Data: Total volume
    • Data: Total report charges
    
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