Table 12. API Resources for Disputes
|
|
|
|
GET |
/disputes |
itemType: {account, statement, transaction}, itemId |
Returns a list of disputes by item type and ID. The response includes the internal Oracle Billing Insight ID and external reference number. |
POST |
/disputes |
itemType: {account, statement, transaction} |
Creates a dispute on a given item. The payload includes item id. |
GET |
/disputes/{disputeId} |
None |
Returns detailed information for a dispute. |
PUT |
/disputes/{disputeId} |
None |
Updates information for a dispute, including status. The payload includes the internal id, external system reference number, and other related information. The DisputeId is the internal database ID. |
GET |
/disputes/{disputeId}/comments |
None |
Returns dispute comments. |
POST |
/disputes/{disputeId}/comments |
None |
Creates a dispute comment. |