XMLGEN ERROR 1: There is an error in XML document (0, 0).:XML.

An error occurred during the downloading of XML data from the InForm study.

Confirm that the InForm study is still available and rerun the failed Document Generator job.

XMLGEN ERROR 2: The underlying connection was closed: Unable to connect to the remote server.

The connection with the InForm study was closed or interrupted.

Confirm that the InForm study is still available, and rerun the failed Document Generator job.

XMLGEN ERROR 3: Thread was aborted.

There are two possible causes:

• CRF Submit server threads were stopped or the CRF Submit service was stopped while the XML Gen job was still running.

  Confirm that the CRF Submit service and thread are running and rerun the failed XML Gen Job.

• The Job thread timeout limit was reached before the XML Gen job could complete.

  Increase the XML Gen Job timeout in the enterprise configuration file. Restart the CRF Submit service and threads. Rerun the failed XML Gen job.

XMLGEN ERROR 4: Operation timed out.

Increase the XML Gen Job and Download Task timeout in the enterprise configuration file. Restart the CRF Submit service and threads. Rerun the failed XML Gen job.