STATEMENT REQUEST

Users should be able to keep track of transactions happening in their accounts. The Statement feature allows the user to view the details of all transactions made to their accounts. Account statement displays all debit and credit entries along with the transaction amount and reference details. Opening balance and Closing balance of the account statement will also be displayed along with the transaction details.

Transaction filters will be provided for the user to allow search based on certain criteria. The user can search transactions on date range and transaction type (debit only, credit only or both) basis.

The user can also subscribe to receive an account statement regularly on email address registered with the bank. ‘Subscribe for e-statement’ feature allows customer to subscribe to receive e-statements. It provides convenience for the user to keep track of their accounts without logging into the channel banking.

At times the user may require accounts statements of a certain period on bank’s letterhead for multiple purposes apart from regular banking. ‘Request for physical statement’ feature enables banks to provide this facility to the user. The user can request for physical statements from banks for a given date range. This physical copy will be mailed to the user’s address registered with the bank.

You are here How to reach here:

Dashboard > Accounts > Current and Savings > Statement Request

To request physical statement:

  1. From the Select Account Number list, select the account number for the account statement.
  2. From the From Date list, select the start date of the account statement.
  3. From the To Date list, select the end date of the account statement.
ClosedField Description

Field Name

Description

Select Account Number

Current and Savings account number.

From Date

Start date of account statement.

To Date

End date of account statement.
  1. Click Submit.
    OR
    Click Cancel to abort the account statement process.
  2. The Review screen appears. Verify the details and click Confirm.
    OR
    Click Edit to modify the statement request criteria.
  3. The transaction initiated message appears with the reference number. Click OK.

FAQs

ClosedDoes the bank charge for an additional account statement?

Yes, statement re-issue charges are applicable, however you can freely avail e-statements for your account.

ClosedUp to what period I can view the statement?

Statements will be available for viewing up to 6 months in the past.

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