Contents

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Introducing Oracle Retail Sales Audit (ReSA)

• Purpose and Benefits of ReSA
• User Roles
• Integrating ReSA with Other Applications
• Understanding ReSA Terminology
• Understanding the ReSA Process

2 Introducing the Common User Interface Controls

• Using the Help
• Tasks Menu
• Using Detach and Export Options
• Specifying Preferences
  • Regional Options
  • Language Options
  • Accessibility Options
• Switch Between Applications
• Logging Out of the Application

3 Setting up ReSA

• Setting up System Administration Options in ReSA
  • Defining System Options
    • Adding Escheatment Details
    • Defining Voucher Options
• Managing Data
  • Downloading Data
  • Uploading Data
• Manage Employees
  • Adding an Employee
  • Assigning Stores to an Employee

4 Defining Totals

• Creating a Total Definition
  • Defining Basic Information for Totals
  • Defining Attributes
  • Defining Realms and Joins
  • Defining Parameters and Roll-Ups
  • Defining Restrictions
  • Defining Combined Total Details
  • Defining Location Traits
  • Defining Usages
• Managing Total Definition
  • Creating a Total Definition
  • Creating a Combined Total
  • Viewing a Total Definition
  • Editing a Total Definition
  • Changing the Status of Total Definition
• Frequently Asked Questions

5 Importing Transactional Data

• Managing POS/OMS Data in ReSA
• Transaction Types in ReSA

6 Defining Audit Rules

• Understanding the Rule Maintenance Wizard
  • Defining Basic Information for Rules
  • Defining Rule Attributes
  • Defining Realms and Joins
  • Defining Parameters
  • Defining Restrictions
  • Defining Location Traits
• Managing Rules
  • Creating Rule Calculation Definition
  • Viewing Rule Calculation Definition
  • Editing Rules Calculation Definition
  • Changing the Status of Rules Calculation Definition

7 Auditing Transactional Data

• Working with the Transaction Maintenance Module
  • Creating a Transaction
  • Adding Item Information to a Transaction
    • To add an item to a transaction
    • To add return reason code
    • To add customer order information to an item
    • To add price override information to a transaction
    • To add item details
    • To add item discounts to a transaction
  • Adding Reference Information to a Transaction
  • Viewing Transaction Audit Trails
  • Adding Comments to a Transaction
  • Viewing Errors Associated with a Transaction
  • Refreshing the Errors
  • Adding Tender Information to a Transaction
  • Adding Customer Information to a Transaction
  • Adding Paid Out Details to a Transaction
  • Viewing Transaction
• Managing ACH Transactions
  • Viewing Bank ACH Transactions
  • Adding a Bank ACH Transaction Amount
  • Deleting a Bank ACH Transaction Amount
  • Viewing a Store ACH Transaction
  • Adding a Store ACH Transaction Amount
  • Deleting a Store ACH Transaction Amount
• Bank Stores Window
  • Creating a Bank/Store Relationship
  • Deleting a Bank/Store Relationship
• Viewing the Store Day Transactions
  • Viewing Transaction Audit Trails
  • Viewing a Total Audit Trail
  • Searching for an Item Summary
  • Searching for General Ledger Transactions
  • Searching for Tender Summary Information
• Managing Store Audit
  • Searching for a Store Day
  • Viewing a Store Day Information
  • Resolving Errors
  • Viewing Over/Short Totals Information
  • Viewing Miscellaneous Totals
  • Managing a Missing Transaction
    • To edit a missing transaction
    • To delete a missing transaction
  • Viewing the Import/Export Log
  • Deleting a Store Day

8 Exporting Data

• Exporting Audited Data

9 Operational Insights Reports

• Dashboard Reports
  • Open Store Days Report
  • Top Ten Late Stores Report
  • Open Transaction Errors Report
  • Over/Short Summary Report
• In-context Business Intelligence (BI) Reports
  • In-context BI Reports on Store Day Search Window
    • Store Status History Report
    • Error History Report
    • Over/Short History Report
  • In-context BI Reports on Store Day Summary Window
    • Store Status History Report
    • Error History Report
    • Cashier/Register Over Short Report
  • In-context BI Reports on Transaction Maintenance Window
    • Error History Report
    • Item Errors Report
  • In-context BI Reports on Tender Summary Window
    • Tender Summary Report

Glossary

Index