22221 - Routing MPS Rate

Alarm Group:

DIAM

Description:

Message processing rate for this MP is approaching or exceeding its engineered traffic handling capacity. The routing mps rate (MPS/second) is approaching or exceeding its engineered traffic handling capacity for the MP.

Severity:

Minor, Major, Critical

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterRoutingMpsRateNotify

Recovery:

1. If one or more MPs in a server site have failed, the traffic will be distributed amongst the remaining MPs in the server site.

   MP server status can be monitored from Main Menu > Status & Manage > Server Status.

2. The mis-configuration of Diameter peers may result in too much traffic being distributed to the MP.

   The routing mps rate of each MP can be monitored from Main Menu > Status & Manage > KPIs. Each MP in the server site should be receiving approximately the same ingress transaction per second.

3. There may be an insufficient number of MPs configured to handle the network traffic load.

   The routing mps rate of each MP can be monitored from Main Menu > Status & Manage > KPIs. If all MPs are in a congestion state then the ingress message rate to the MP is exceeding its capacity to process the messages.

4. If the problem persists, it is recommended to contact My Oracle Support.