32506 - Server default router not defined

Alarm Group:

PLAT

Description:

This alarm indicates that the default network route is either not configured or the current configuration contains an invalid IP address or hostname.

Caution:

When changing the server’s network routing configuration it is important to verify that the modifications will not impact the method of connectivity for the current login session. It is also crucial that this information not be entered incorrectly or set to improper values. Incorrectly modifying the server’s routing configuration may result in total loss of remote network access.

Severity:

Minor

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

tpdDefaultRouteNotDefined

Alarm ID:

TKSPLATMI7

Recovery:

1. Run syscheck in verbose mode.
2. If the syscheck output is: The default router at <IP_address> cannot be pinged, the router may be down or unreachable. Do the following:
   1. Verify the network cables are firmly attached to the server and the network switch, router, hub, etc.
   2. Verify that the configured router is functioning properly. Check with the network administrator to verify the router is powered on and routing traffic as required.
   3. Check with the router administrator to verify that the router is configured to reply to pings on that interface.
   4. Rerun syscheck.
3. If the alarm has not cleared, it is recommended to collect the syscheck output and contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0.