Preface

This document provides information and instructions for using Oracle MICROS Labor Management web application, a human resources solution offering tools and functionality that support employee data management and payroll preprocessing.

Labor Management is built upon Oracle MICROS Enterprise Back Office and leverages core functionality shared across all Enterprise Back Office products. The Oracle MICROS Reporting and Analytics User Guide provides more information and instructions.

Purpose

The navigation instructions throughout the documentation may not accurately depict the menu layout for your Oracle MICROS Enterprise Back Office deployment because administrators can customize the name and organization of the groups and links in the sidebar menu. Use the navigation instructions provided as a guideline for locating the links in your deployment, or contact an administrator for assistance.

Audience

This Oracle MICROS Labor Management document is intended for:

  • Administrators, who enter initial configurations and maintain data flow for reporting and forecasting.

  • Human Resources, who enter and maintain employee records and maintain system-wide settings, such as compliance with labor laws and job definitions.

  • Managers, who perform labor management operations such as entering employee availability and using the staffing and scheduling tasks.

  • Point-of-Sale employees, who perform self-service tasks such as clocking in, requesting time off, and declaring tips.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

June 2018

  • Initial publication

September 2019

  • Updated Employee Home Locations and Away Locations

October 2019

  • Added Configuring Magnetic Card Security

May 2020

  • Updated Adding Employees

July 2020

  • Updated Configuring Magnetic Card Security

  • Updated Configuring a Payroll Bonus or Deduction

August 2020

  • Updated Including Salaried Employees in Labor Cost Calculations

October 2020

  • Updated Configuring Magnetic Card Security

August 2021

  • Updated Employee Self Service

February 2022

  • Updated Weighted Average Overtime

November 2022

  • Updated Tip Pools chapter with tip collection details

  • Updated Configuring Magnetic Card Security with Simphony POS requirements

January 2023

  • Updated Configuring Timekeeping Privileges By Employee

April 2023

  • Added Configuring External Payroll ID

  • Added Configuring the Non-Labor Template for Hybrid Labor Setups

  • Updated Assigning Work Hour Restrictions and Setting Store Hours

  • Updated Configuring Compliance with Wage and Tip Laws

  • Updated Configuring a Premium Pay Rate

July 2023

  • Updated Importing Employee Information from a Microsoft Excel Spreadsheet

August 2023

  • Updated guide title

March 2024

  • Updated Configuring the Non-Labor Template for Hybrid Labor Setups