Preface

This document provides information and instructions for installing or upgrading to this Oracle MICROS Enterprise Back Office release.

Purpose

The Installation Guide provides instructions for installing Oracle MICROS Enterprise Back Office at a new site, or for upgrading from an older version. Review the Enterprise Back Office Release Notes for information regarding technical and architectural changes before beginning installation, to avoid incompatibility or supportability issues. Review Enterprise Back Office’s product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is for system and server administrators install or maintain Oracle MICROS Enterprise Back Office installations.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

June 2018

Initial publication

November 2018

Added the following topics to the Post-Installation Configuration chapter:
  • Entering the Organization Passwords

  • Configuring the OHGBU_ADMIN User Group

  • Enabling Secure Socket Layer (SSL)

  • Configuring HTTPS Ports for Gift and Loyalty

January 2019

Updated Enterprise Back Office System Architecture and Where do I Install Inventory Management to include information on installing matching component versions.

March 2019

Updated the document title.

October 2019

Updated Report Mail for OBIEE information.

March 2020

Updated Uninstallation

August 2020

Updated Inventory Management Prerequisites

August 2023

Updated guide title.