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Contents
Title and Copyright Information
Preface
1
Enterprise Back Office System Architecture
2
Enterprise Back Office Installation FAQ
What Components Do I Need to Install?
What is the Difference Between Enterprise Back Office and Reporting and Analytics?
What are the Deployment Scenarios Supported by Reporting and Analytics?
What do I do when Upgrading?
Where do I Install Gift and Loyalty?
Where do I Install Inventory Management?
Do I Need Security Certificates Before Installation?
What are Published Site URLs?
3
Enterprise Back Office on Two Servers
Before You Begin
Installing Enterprise Back Office on Oracle Database
Enterprise Back Office Database Configurations
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing Enterprise Back Office on Microsoft SQL Server
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing the Oracle Business Intelligence Server
Installing Oracle Business Intelligence
Verifying the Oracle Business Intelligence Server Installation
Installing the Reporting and Analytics Application Server
Installing Reporting and Analytics
Verifying the Reporting and Analytics Application Server Installation
4
Enterprise Back Office with Oracle MICROS Simphony
Before You Begin
Installing Enterprise Back Office on Oracle Database
Enterprise Back Office Database Configurations
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing Enterprise Back Office on Microsoft SQL Server
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing Oracle Business Intelligence and Analysis Aggregation on Server 2
Installing the Oracle Business Intelligence Server for Oracle MICROS Simphony
Verifying the Oracle Business Intelligence Server Installation
Installing Reporting and Analytics and Components on Server 1
Installing the Reporting and Analytics Components for Oracle MICROS Simphony
Verifying the Reporting and Analytics Application Server Installation
Setting Up Enterprise Back Office and Simphony
Setting Up the Super Organization
Creating a Simphony Organization
Importing the Simphony Organization Template
Initializing the Organization in the Database
Creating and Adding Locations
Enabling Simphony-Specific Reports
5
Enterprise Back Office on a Server Cluster
Before You Begin
Installing Enterprise Back Office on Oracle Database
Enterprise Back Office Database Configurations
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing Enterprise Back Office on Microsoft SQL Server
Installing the Enterprise Back Office Database
Verifying the Database Installation
Installing the Primary Oracle Business Intelligence Server
Installing Oracle Business Intelligence
Verifying the Primary Oracle Business Intelligence Server Installation
Installing the Primary Reporting and Analytics Application Server
Installing Reporting and Analytics
Verifying the Primary Reporting and Analytics Application Server Installation
Installing a Non-Primary Oracle Business Intelligence Server
Installing Oracle Business Intelligence
Verifying the Non-Primary Oracle Business Intelligence Server Installation
Installing Non-Primary Reporting and Analytics Application Servers
Installing Reporting and Analytics
Verifying the Non-Primary Reporting and Analytics Application Server Installation
6
Reporting and Analytics on One Server
Reporting and Analytics Single Server Prerequisites
Enterprise Back Office Database Configurations
Installing Oracle Business Intelligence and Reporting and Analytics on One Server
Verifying the Single Server Installation
7
Gift and Loyalty
Installing Gift and Loyalty on Microsoft SQL Server Database
Installing the Gift and Loyalty Application Server
Prerequisites
Installing Gift and Loyalty
Connecting Reporting and Analytics to the Gift and Loyalty Database
Configuring Gift and Loyalty for Enterprise Back Office
Changing Gift and Loyalty Ports
8
Inventory Management
Installing the Inventory Management Application Server
Prerequisites
Installing Inventory Management
Installing Automation Service (MIA2)
Installing the Automation Service Monitor
Installing Inventory Management on Oracle Database
Inventory Management Database Configurations
Preparing Oracle Database for Inventory Management
Installing or Updating the Inventory Management Database
Installing Inventory Management on Microsoft SQL Server
Preparing Microsoft SQL Server for Inventory Management
Installing or Updating the Inventory Management Database
Configuring the Inventory Management Web Application
Connecting Reporting and Analytics to Inventory Management
9
Enterprise Back Office Components and Services
Installing Labor Management
Installing the Admin Server
Installing Admin Server
Connecting Reporting and Analytics to the Admin Server
Installing the Aggregation and Adjustment Service
Installing Aggregation and Adjustment
Connecting Reporting and Analytics to the Aggregation and Adjustment Service
Installing the Analysis Aggregation Service
Installing the Remote Transfer Agent Master Server
Installing the Master Server
Connecting Reporting and Analytics to the Remote Transfer Agent Master Server
Installing the Remote Transfer Agent Posting Server
Installing the InfoDelivery Service
Installing the Alert Engine Service
Installing the Enterprise Maintenance Services Batch Services
Installing the Weather Service
Installing the Simphony Mobile Aggregation
10
Post-Installation Configuration
Setting Up the Super Organization
Entering the Organization Passwords
Configuring the OHGBU_ADMIN User Group
Enabling Secure Socket Layer (SSL)
Template Organizations
Creating an Organization
Importing Organization Configurations from a Template
Setting Up Remote Transfer Agent in the Download Organization
Configuring Organizations for Remote Transfer Agent
Creating Locations for Remote Transfer Agent
Working with Job Scripts for Remote Transfer Agent
Configuring and Deploying Jobs for Remote Transfer Agent
Configuring Deployment Lists for Remote Transfer Agent
Setting Up Point-of-Sale Workstations for Remote Transfer Agent
Setting Up Gift and Loyalty for an Organization
Configuring HTTPS Ports for Gift and Loyalty
Setting Aggregation Service Memory Configurations
Setting Aggregation Retention Periods
Improving the Performance for Exporting Large Analysis Reports to Excel
Enabling HTML Support in Oracle Business Intelligence
11
Administration and Maintenance
Restarting Reporting and Analytics Servers
Changing Microsoft SQL Server Information
Changing the Reporting and Analytics Published Site URL
Changing the Oracle Business Intelligence Server Published Site URL
Maintaining Supported Point-of-Sale Application Versions
Updating Enterprise Back Office with New Gift and Loyalty Passwords
Re-Deploying Reporting and Analytics Applications
Re-Deploying Gift and Loyalty
Setting Server-Wide Notifications
12
Uninstallation
Uninstalling Enterprise Back Office 9.0 or Later
Uninstalling the Inventory Management Application
Uninstalling Oracle Business Intelligence Schemas from Oracle Database
Uninstalling Oracle Business Intelligence Schemas from Microsoft SQL Server
Uninstalling Enterprise Back Office 8.5 or Earlier
Generating Metadata for Legacy Reports
13
Troubleshooting
Disabling Tunnel Adapters
Troubleshooting Oracle Business Intelligence Server Installation Errors
Server Failed to Remove the Staged Files
Installation Stops Progressing at OBIEE Configuration
Error Messages in MM_Log
Installation Fails When Reinstalling the Enterprise Back Office Database
HTTP Error 400 or 403 when Accessing Analysis Reports and Dashboards
HTTP Error 500 when Accessing Analysis Reports and Dashboards
Charts Not Generating in Core Reports
Deployment Time Outs
OBI Self-Service Portlet Stops at Signing In
Password Change Utility Sets Passwords to Null
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