Installing the Remote Transfer Agent Master Server

To install the Master Server for Remote Transfer Agent:

Parent topic: Enterprise Back Office Components and Services

Installing the Master Server

  1. Download install_ version.exe to the Remote Transfer Agent Master server, and then double-click the executable to launch the installation wizard. Do not extract the file to a folder structure that contains spaces.
  2. On the Choose Install Folder page, enter the installation path or click Choose to select the installation path.
  3. On the Before We Begin page, select Yes or No for the questions shown to help the installation wizard understand your installation environment. The selections do not affect whether or not the wizard installs the selected modules, but the selections allow you to enter database connection information for the selected modules.
    1. For Would you like to install or upgrade a database with this installation for either myMicros or iCare?, select No.
    2. For Will different features connect to the myMicros Database using different database IP Addresses, select Yes if you expect to use more than one IP/SID to connect to the Enterprise Back Office database. For example, select Yes in an Oracle Real Application Cluster (RAC) environment that does not use a virtual IP and when features such as Remote Transfer Agent connect to a different node. If you select No, you can still modify the connection strings, but you cannot view individual database information screens by feature.
  4. If you are performing an upgrade:
    1. On the Use existing Portal configuration page, select Yes to use the existing configurations, or select No to configure a new install set.
    2. On the Additional Features page, select No to continue using the existing set of features, or select Yes to add features to the existing install set.
  5. On the Choose Install Set page, select Posting.
  6. On the Choose Backup Path page, enter a folder path or click Choose and select a folder path for storing a backup of the existing installation.

    The wizard creates and names folders using incremental numbers. For example, RTA_1, RTA_2, and RTA. The latest backup folder does not have an appended number, and the wizard only stores up to three backup copies.

  7. On the Database Information page, configure the connection to the Enterprise Back Office database:
    Oracle Database Microsoft SQL Server

    1. In the Database Type section, select Oracle, and then enter the database network port and SID.

    2. Enter the database login credentials.

    3. Enter the domain name or IP of the database server.

    4. In the Preferred Cache Type drop-down list, select Oracle.

    1. In the Database Type section, select SQL Server, and then enter the database network port.

    2. In the Additional Connection Parameters field, enter any required connection strings.

    3. Enter the database login credentials.

    4. Enter the domain name or IP of the database server.

    5. In the Preferred Cache Type drop-down list, select Generic.
  8. On the Master Server Configuration page, configure the Master Server as described in the following table:

    Table 9-3 Master Server Configurations

    Field Description

    RTA database login and RTA database password

    Enter the RTA database login credentials for inserting and updating the RTA_Processed_job table. The account must have full permissions on the database/schema.

    COREDB login and COREDB password

    Enter the COREDB login credentials for file transport. The account must have the same level of permissions on the Core database/schema.

    Email account name for the Errors Administrator and Email account password

    Enter the e-mail account credentials for the Error Administrator.

    Merak 8.5 or higher

    Select whether Merak 8.5 or higher is installed on the environment.

    Where is the Merak installation located?

    If Merak is installed on the environment, enter the installation path.

    Server1 account password

    Enter the password for the server1 login account.

    Cache type for the Master Service

    Select the Master Service cache type from the drop-down list.
  9. On the Review page, select your preferred review type:

    • Normal: Review the install folder, features, and disk space requirements.

    • Advanced: Review and edit individual variables in the installation files, then review the install folder, features, and disk space requirements.

  10. Review the log files for errors. The installation wizard writes logs to the C:\temp\ folder during installation, and to the installation path after completing installation.

Parent topic: Installing the Remote Transfer Agent Master Server

Connecting Reporting and Analytics to the Remote Transfer Agent Master Server

  1. Download install_ version.exe to the Reporting and Analytics application server, and then double-click the executable to launch the installation wizard. Do not extract the file to a folder structure that contains spaces.
  2. On the Choose Install Folder page, enter the installation path or click Choose to select the installation path.
  3. On the Before We Begin page, select Yes or No for the questions shown to help the installation wizard understand your installation environment. The selections do not affect whether or not the wizard installs the selected modules, but the selections allow you to enter database connection information for the selected modules.
    1. For Would you like to install or upgrade a database with this installation for either myMicros or iCare?, select No.
    2. For Will different features connect to the myMicros Database using different database IP Addresses, select Yes if you expect to use more than one IP/SID to connect to the Enterprise Back Office database. For example, select Yes in an Oracle Real Application Cluster (RAC) environment that does not use a virtual IP and when features such as Remote Transfer Agent connect to a different node. If you select No, you can still modify the connection strings, but you cannot view individual database information screens by feature.
  4. If you are performing an upgrade:
    1. On the Use existing Portal configuration page, select Yes to use the existing configurations, or select No to configure a new install set.
    2. On the Additional Features page, select No to continue using the existing set of features, or select Yes to add features to the existing install set.
  5. On the Choose Install Set page, select Portal.
  6. On the Choose Backup Path page, enter a folder path or click Choose and select a folder path for storing a backup of the existing installation.

    The wizard creates and names folders using incremental numbers. For example, RTA_1, RTA_2, and RTA. The latest backup folder does not have an appended number, and the wizard only stores up to three backup copies.

  7. Follow the instructions for the installation wizard. You do not need to change values from the Reporting and Analytics installation.
  8. On the Location of Master Server page, enter the hostname and port of the Remote Transfer Agent Master Server.
  9. On the Review page, select your preferred review type:

    • Normal: Review the install folder, features, and disk space requirements.

    • Advanced: Review and edit individual variables in the installation files, then review the install folder, features, and disk space requirements.

  10. Review the log files for errors. The installation wizard writes logs to the C:\temp\ folder during installation, and to the installation path after completing installation.

Related Topics

Parent topic: Installing the Remote Transfer Agent Master Server