5 Error Reporting

When reporting errors, bugs, or application crashes, provide the following information:

  • Screenshots of the error: While running Mobile Solutions on Tablet 700 Series devices, you cannot take screenshots. Please take a photo using your phone or camera.

  • Description of the error.

  • Application error log.

  • Stack trace from Microsoft Windows Event Viewer: Please take a photo of stack trace errors using your phone or camera.

Application Error Log

To locate the Mobile Solutions application error log, open File Explorer and navigate to C:\ProgramData\Oracle MICROS Inventory Management Mobile Solutions

Stack Trace from Microsoft Windows Event Viewer

Open the Event Viewer, tap Windows Logs, and then tap Application. Search for errors with the .NET Runtime source.

This image shows the .NET Runtime screen.