Preface

This document provides information and instructions for installing or upgrading to this Oracle MICROS Enterprise Back Office release.

Purpose

The Installation Guide provides instructions for installing Oracle MICROS Enterprise Back Office at a new site, or for upgrading from an older version. Review the Enterprise Back Office Release Notes for information regarding technical and architectural changes before beginning installation, to avoid incompatibility or supportability issues. Review Enterprise Back Office’s product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is for system and server administrators install or maintain Oracle MICROS Enterprise Back Office installations.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

March 2019

Initial publication.

May 2019

Updated Inventory Management installation information.

September 2019

Updated Gift and Loyalty information.

February 2020

Updated the Installing Enterprise Back Office on Oracle Database section.

August 2020

  • Updated the Connecting Reporting and Analytics to Inventory Management section.

  • Updated the Inventory Management Prerequisites section.

  • Updated the Installing the Inventory Management Web Application and Web Services section.

  • Updated the Installing Automation Service section.

September 2020

Updated the Installing Inventory Management on Microsoft SQL Server section.

November 2020

Added the Modifying Autosequence section.

December 2020

Updated the Inventory Management installation details section.

January 2021

Updated the Loading the Shell Database for the New User section.

July 2021

Updated the Installing Automation Service section.

September 2021

Updated the Oracle Data Provider for Microsoft .NET section.

November 2021

  • Updated the Update Inventory Management Web Application section.

  • Updated the Update Shell Database section.

August 2022

  • Updated the installation procedures and post-installation configuration procedures for Reporting and Analytics and Gift and Loyalty for the 9.1 New Tech Stack release.

  • Added Release Variations section.

  • Updated Oracle Data Provider for Microsoft .NET with new link and release number.

  • Updated How Do I Upgrade?

  • Updated Do I Need Security Certificates Before Installation?

  • Updated Installing Portal WebLogic AdminServer and Reporting and Analytics.

  • Updated Completing the Installation.

September 2022

  • Updated Installing Portal WebLogic AdminServer

  • Updated Before You Begin

  • Updated Installing Portal WebLogic AdminServer and Reporting and Analytics

  • Updated Single-Server Prerequisites

  • Updated Do I Need Security Certificates Before Installation?

October 2022

  • Updated Overview

  • Updated How Do I Upgrade?

  • Updated Migration Path

March 2023

  • Updated Creating an Organization

  • Updated Release Variations

  • Updated How Do I Upgrade?

  • Updated Do I Need Security Certificates Before Installation?

  • Updated Verifying the Database Installation

  • Updated Verifying the Portal WebLogic AdminServer Installation

  • Updated Installing Reporting and Analytics

  • Updated Verifying the Reporting and Analytics Installation

  • Updated Completing the Installation

  • Updated WebLogic Configuration for Enterprise Back Office

  • Updated Enforce TLSv1.2 or Above for the 9.1 New Tech Stack Release

  • Updated Installing Portal WebLogic AdminServer

  • Updated Installing Portal WebLogic AdminServer and Reporting and Analytics

April 2023

  • Updated Release Variations Overview

  • Updated Migrate to the 9.1 New Tech Stack Release

  • Updated WebLogic Configuration for Enterprise Back Office

August 2023

Updated guide title.

April 2024

  • Updated Overview.

  • Added Pentaho information to Release Variations.