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Oracle CRM On Demand Desktop Administration Guide > Installing Oracle CRM On Demand Desktop > Overview of Installing Oracle CRM On Demand DesktopAn installation package is a package that is composed of a Windows Installer (EXE) file. Oracle CRM On Demand Desktop is pre-packaged with SSO, which is embedded into the Oracle CRM On Demand Desktop .EXE file. For more information on Oracle CRM On Demand Desktop SSO, see Administering Single Sign-On. When you obtain the installer from the Oracle Software Delivery Cloud Web site, the installer is saved as a ZIP file. This ZIP file contains the following files:
You can also make Oracle CRM On Demand Desktop available through third-party, deployment software that you choose. You can use the distribution criteria in these products to distribute software to any group of users, operating systems, domains, workgroups, and so on. Systems Management Server (SMS) from Microsoft is an example of deployment software. A collection is a list of users, computers, workgroups, or domains to which you must distribute the software. You can use third-party, deployment software to perform an installation in the background or to perform a removal that uses the default installation parameters. With some deployment software, you can specify various installation parameters. After you complete the installation and the user starts Microsoft Outlook, the CRM On Demand Desktop Assistant is displayed to help the user configure Oracle CRM On Demand Desktop. For more information, see Customizing the CRM On Demand Desktop Assistant. Oracle CRM On Demand Desktop installation includes support for a flexible single sign-on system. Once Oracle CRM On Demand Desktop is installed, see Administering Single Sign-On, for additional information about configuring single sign-on functionality. You can use several third-party add-ins with Oracle CRM On Demand Desktop and with Oracle CRM On Demand Desktop Lite. It is recommended that you review which third-party add-ins are supported and unsupported in Add-In Compatibility in Oracle CRM On Demand Desktop. About Files, File Locations, and ProfilesOracle CRM On Demand Desktop handles files and profiles according to the following conditions:
Changing the Default Mail Delivery Location in the Microsoft Outlook Profile Is Not SupportedYou must not change the default mail delivery location in the Microsoft Outlook profile where you install Oracle CRM On Demand Desktop. CAUTION: If you change the default mail delivery location, then Oracle CRM On Demand Desktop will not function correctly. Changing this location is not supported. Changes That Oracle CRM On Demand Desktop Makes During an InstallationThis topic describes changes that Oracle CRM On Demand Desktop makes during installation to the file system, Windows Registry, and settings in Microsoft Outlook. Where Oracle CRM On Demand Desktop Stores Data in the File SystemOracle CRM On Demand Desktop places most files that it requires in the following folder: Application Data\Oracle\CRM OnDemand Desktop\Profile Application Data is an environment variable that the operating system automatically sets. For example, in Windows 7, Oracle CRM On Demand Desktop places most files that it requires in the following folder: C:\Users\username\AppData\Roaming\Oracle\CRM OnDemand Desktop You can change this directory. For more information, see Setting the Oracle CRM On Demand Desktop Installation Directory. Table 5 describes where Oracle CRM On Demand Desktop stores data in the file system when the Oracle CRM On Demand Desktop client runs on Windows 7.
Changes That Oracle CRM On Demand Desktop Makes in the Windows RegistryOracle CRM On Demand Desktop adds registry entries in the following registry key: HKEY_CURRENT_USER\Software\Oracle\CRM OnDemand Desktop These settings include the following information:
When you install Oracle CRM On Demand Desktop it registers COM classes in the Windows Registry. For more information on Windows Registry settings that Microsoft Windows requires to register COM classes, see the topic about Registering COM Applications at the Microsoft Developer Network Web site. For more information, see Modifying the Windows Registry to Change Oracle CRM On Demand Desktop Behavior. Changes That Oracle CRM On Demand Desktop Makes to Settings in Microsoft OutlookBecause Oracle CRM On Demand Desktop runs as a Microsoft Outlook add-in, it must register with Microsoft Outlook. For more information on Windows Registry settings that Microsoft Windows requires to register an add-in, see the topic about registry settings for COM add-ins at the Microsoft Developer Network Web site. Oracle CRM On Demand Desktop adds the following items to the Microsoft Exchange folder file or personal folders file: For more information, see How Oracle CRM On Demand Desktop Displays Data in Microsoft Outlook. |
Oracle CRM On Demand Desktop Administration Guide, Version 5.1, Rev A | Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |