Table 2. Oracle CRM On Demand Desktop Lite and Oracle CRM On Demand Desktop Compared
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Oracle CRM On Demand records synchronized |
Contact and activity records are fully synchronized. Account records are partially synchronized. For more information on synchronizing Account records, see Synchronizing Accounts. |
Contact, activity, account, opportunity, and lead. For more information on synchronization, see How Oracle CRM On Demand Desktop Synchronizes Data. |
Synchronization depth |
Child records are not synchronized. However, there is an exception for primary users. A child record is synchronized to maintain a record association. For more information, see Synchronizing Primary Users. |
Child objects are synchronized. For more information on synchronization, see How Oracle CRM On Demand Desktop Synchronizes Data. |
Synchronization limit |
The synchronization limit is 3000 activity records, 2000 contact records, and 2000 account records. |
The synchronization limit is 10,000 records. For more information on synchronization, see How Oracle CRM On Demand Desktop Synchronizes Data. |
Activity associations |
You can associate only the Primary Contact to an activity. |
You can associate all contacts to an activity. |
Synchronization of email |
You can synchronize your email. |
You can synchronize your email. |
Full synchronization frequency |
Full synchronization frequency is once every four hours. |
Full synchronization frequency is once every two hours. |
Incremental synchronization frequency |
Incremental synchronization is unlimited. For more information on synchronization, see How Oracle CRM On Demand Desktop Synchronizes Data. |
Incremental synchronization is unlimited. For more information on synchronization, see How Oracle CRM On Demand Desktop Synchronizes Data. |
Configuration |
Configuration is not supported. |
Configuration is supported. |
Customization package is linked to Roles |
The customization package is not linked to roles. |
The customization package is linked to roles. |
Duplication checking |
Duplication checking is supported for account records. |
Duplication checking is supported for account, activity, contact, lead, and opportunity records. Duplication checking is configurable. |
Single Sign-On (SSO) |
Single Sign-On is supported. For more information on SSO, see Administering Single Sign-On. |
Single Sign-On is supported. For more information on SSO, see Administering Single Sign-On. |
Online lookup |
Online lookup is supported. For more information on online lookup, see Configuring Online Lookup. |
Online lookup is supported. For more information on online lookup, see Configuring Online Lookup. |
Record pinning |
Record pinning is supported. For more information on record pinning, see Configuring the Pin Mode for Records. |
Record pinning is supported. For more information on record pinning, see Configuring the Pin Mode for Records. |