About Custom Web Applets

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Custom Web applets allow you to embed external Web content in the following places in Oracle CRM On Demand:

For global Web applets:
- Action bar
  NOTE: For Release 27 and later, this also can refer to global Web applets in the global header, which can be configured as part of an Action Bar and Global Header layout.
- My Homepage
For record type Web applets:
- Record type homepage
- Detail page

NOTE: For information about the considerations that apply to using customized code in Oracle CRM On Demand, see Important Considerations for Customers Using Customized Code in Oracle CRM On Demand.

You can create three types of Web applet, which allows you to embed different types of Web content:

Feed. Used to embed RSS feeds. For example, you might want to embed a news feed on My Homepage.
Note: Only the RSS 2.0 standard is supported.
HTML. Used to embed HTML code. For example, use this Web applet to embed Web widgets from an external source such as Google Maps.
URL. Used to embed the content available at the specified URL in an applet within Oracle CRM On Demand. For example, you might have a custom Web applet on the Lead Details page that allows you to see a Google search on that lead's name. For more information on the standardization of URLs in Oracle CRM On Demand, see About URL Standardization.
NOTE: Oracle CRM On Demand does not support internal (from within Oracle CRM On Demand) URLs or external URLs to embed analytics content. If you use a URL to embed analytics content in custom Web applets, then there is no guarantee that the URL will work after you perform an upgrade. Use the custom Homepage report to display analytics content within Oracle CRM On Demand. Consider using the custom Homepage report to display analytics content within Oracle CRM On Demand.

You can add a Web applet for any record type for which the Page Layout links are visible.

There are two advantages to creating a custom Web applet rather than a custom Web tab:

A custom Web applet that is displayed on a page, such as Lead Details, allows you to view data on the Details page together with other contextual data. On the other hand, if your external data is viewed using a Web tab, when you click the Web tab, you are directed away from the Details page, and redirected to the Web tab page.
Your company might have a great deal of information that you want to display, for example, portfolio holdings. Custom Web applets allow you to show a large amount of data from another Web site without requiring you to load information in to Oracle CRM On Demand. Loading large amounts of data in to Oracle CRM On Demand requires integration tools to manage large numbers of data columns.

See the following topics for related information:


Published 1/9/2017	Copyright © 2005, 2017, Oracle. All rights reserved. Legal Notices.