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Finding Addresses on Maps

This topic describes how to find addresses in the Maps page in Oracle CRM On Demand.

NOTE: If your current location can be determined, then a pin indicates your location on the map that appears when you open the Maps page. If your current location cannot be determined, then a map of North America is shown.

Before you begin. To use the Maps page, you must have the Maps Integration privilege in your user role. In addition, your administrator must make the Maps tab available for your user role. If the Maps tab is not present in the tabs across the top of your pages in Oracle CRM On Demand after your administrator makes the Maps tab available to your user role, then you can add the Maps tab to your tab layout. For information about adding tabs to your tab layout, see Displaying Your Tabs.

To find an address on a map

1. Click the Maps tab.
2. In the Maps page, in the search pane, type in the address that you want to find.

   You must use commas to separate the elements of the address, and you must enter the country name or code as the last element in the address. The format of the address can vary depending on the country. Searches are not case-sensitive. The following are some examples of how you might enter an address:

   • Avenida Vitacura 2939 Piso 6, Las Condes, Santiago, Chile
   • 5805 Owens Drive, Pleasanton, CA 94588, USA
   • Unit 6, IDA Business Park, Dangan, Galway, IE
   • Leela Infopark, 10th Floor, technopark campus, Plot No. 02, Kariavattom P.O., Trivandrum, KL 695581, In

     You can also enter the name of a city and a country. In this case, the Maps functionality returns the default street address for that city and country. For multiple matches, the search displays the available matching addresses that it finds and prompts you to select one of the addresses. For example, if you enter the string Toronto, Canada in English, then the search returns two addresses. One is the default address for Toronto in Prince Edward Island, and the other is the default address for Toronto in Ontario, both of which are in Canada. Oracle Maps provides the addresses.

3. Click the magnifying glass icon.

On the map, a pin indicates the location of the address. If more than one match is found for your search criteria, then the matches are shown in a list and you can select the correct match. Up to 10 matches are listed initially. If more than 10 matches are found, then you can scroll to see additional matches.

Related Topics

See the following topics for related information:

• Maps
• Performing Proximity Searches
• Obtaining Driving Directions