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Sales > Maps

Maps

Use the Maps page in Oracle CRM On Demand to find addresses on a map or to obtain driving directions to an address. To use the Maps page, you must have the Maps Integration privilege in your user role. In addition, your administrator must make the Maps tab available for your user role. If the Maps tab is not present in the tabs across the top of your pages in Oracle CRM On Demand after your administrator makes the Maps tab available to your user role, then you can add the Maps tab to your tab layout. For information about adding tabs to your tab layout, see Displaying Your Tabs.

NOTE: To enable the Maps Integration privilege and make the Maps tab available to your role, your administrator must have the Manage Maps Integration privilege in her user role. If your administrator does not have the Manage Maps Integration privilege in her role, then the administrator must contact Oracle CRM On Demand Customer Care and ask to have the privilege enabled.

You can do the following in the Maps pages:

• Find an address on a map.
• Perform a proximity search to find addresses on records in Oracle CRM On Demand that are located within the following:
  • The specified radius of your current location
  • The specified radius of another location
• Obtain driving directions to addresses on a map.

NOTE: With the exception of India and Singapore, the Map functionality provides addresses in the predominant language of the country or jurisdiction contained in the address. For example, for addresses in Qatar, the addresses are provided in Arabic, and for addresses in Russia, the addresses are provided in Russian, and so on. For addresses containing India and Singapore, the Map functionality provides the addresses in English. For Canada, the Map functionality provides the addresses in English except for Quebec, where addresses are provided in French.

When you perform a proximity search, you can restrict your search to a predefined list of records. For example, you might create a list of contacts that have the Partner contact type and then perform a proximity search on that list to find the partner contacts that are located no more than 10 miles from your current location or a location where you plan to be tomorrow.

The following table shows the pins that appear on the map.

If your current location can be determined, then a pin indicates your location on the map that appears when you open the Maps page. If your current location cannot be determined, then a map of North America is shown. The maps functionality determines your current location as follows:

• If the computer that you are using receives global positioning system (GPS) information, then the maps functionality uses the GPS information to determine your current location.
• If your computer does not receive GPS information, then the maps functionality uses the application programming interfaces (API) of your browser to determine your current location. The APIs use the IP address of your computer to determine your current location. If your computer points to a proxy server, then the location of the proxy server is shown as your current location.

  NOTE: If you want your current location to be determined, then you must allow your browser to access your current location information. Depending on the browser that you use and the privacy settings that you select on the browser, you might be prompted to allow your browser to access your current location information. If you do not agree, then the default map of North America is shown instead of your current location.

  In addition, the following table shows the target icons available on a map.

  Icon	Purpose
  	This icon is displayed when the page is not centered on your current location. Hovering over this icon displays Show My Location.
  	This icon is displayed only when the page is centered on your current location. Hovering over this icon displays My Location. Clicking this icon adjusts the magnification of the map to center the location pin on the map.

If multiple records are plotted or pinned on the same latitude and longitude, then Oracle CRM On Demand displays a single pin for all of these records. Clicking the pin displays a list of all underlying record names and their associated addresses. You can select any record from this list to add the address to directions, or to set the address as a proximity center. For more information on getting direction information, see Obtaining Driving Directions, and for more information on proximity searches, see Performing Proximity Searches.

Related Topics

See the following topics for related information:

• Finding Addresses on Maps
• Performing Proximity Searches
• Obtaining Driving Directions
• Accessing a Map for an Address