The following table shows the relationship between sample transactions, transaction types, and the impact on the sample inventory for sales representatives.
Sample Transaction Record
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Description
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Transaction Type
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Sample Inventory Impact
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Disbursement Transaction
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Transactions where the sales representative submits and drops off samples. Oracle CRM On Demand generates disbursement transactions automatically whenever sales representatives drop off samples during sales calls. For more information, see Viewing Disbursement Transactions.
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Disbursement
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Sample transactions of type Disbursement are subtracted from a sales representative's sample inventory.
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Received Transaction
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Transactions where the sales representative receives samples. Users must acknowledge the receipt of samples. For more information, see Acknowledging Receipt of the Sample Inventory.
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Transfer In
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Sample transactions of type Transfer In are added to a sales representative's sample inventory.
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Sent Transaction
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Transactions in which the sales representative transfers samples to another user or sends unused samples to headquarters. For more information, see Creating a Samples Transfer.
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Transfer Out
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Sample Transactions of type Transfer Out are subtracted from a sales representative's sample inventory.
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Adjustment Transaction
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Transactions created by the sales representative to reconcile discrepancies between the physical counts of samples and records in Oracle CRM On Demand. For more information, see Adjusting Sample Transactions.
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Inventory Adjustment
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Sample Transactions of type Inventory Adjustment are added or subtracted from a sales representative's inventory as required. For example:
Sample transactions of type Inventory Adjustment and with an adjustment reason of Found are added to a sales representative's sample inventory. In this case, the value in the Quantity field for the transaction item is treated as a positive number.
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Lost Transaction
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Transactions created by the sales representative to record samples that have been lost. Lost sample transactions are submitted as adjustments. For more information, see Creating Lost and Found Sample Transactions.
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Inventory Adjustment, with a reason of Lost
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Sample transactions of type Inventory Adjustment and with an adjustment reason of Lost are subtracted from a sales representative's sample inventory. In this case, the value in the Quantity field for the transaction item is treated as a negative number.
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