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Life Sciences > Sample Transactions > Managing Sample Transactions > Correcting Physical and Electronic Count Discrepancies

Correcting Physical and Electronic Count Discrepancies

To correct discrepancies between physical counts of the inventory and electronic counts of the inventory (as recorded by Oracle CRM On Demand when samples were transferred), samples administrators and end users must create and submit adjustment transactions.

Correcting physical and electronic count discrepancies is also an important step in Process of Reconciling the Inventory.

Before you begin. To correct discrepancies between physical counts of the inventory and electronic counts of the inventory, your user role must include the Enable Basic Samples Operations privilege and the Enable Samples Adjustment privilege.

Samples administrators and sales representatives can use one or all of the following options to correct discrepancies between physical counts of the inventory and electronic counts of the inventory:

• Creating and submitting a sample adjustment transaction with one or more line items. For more information, see Creating a New Inventory Adjustment Record.
• Adjusting the line item records of previously entered transactions that have not yet been submitted. For more information, see Adjusting an Existing Inventory Adjustment Record.