Contents

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction

• DIVArchive Oracle Database and Backup Service Overview
• Complex Objects
• DIVArchive Backup Service
  • DIVArchive Oracle Database
  • DIVArchive Metadata Database
  • DIVArchive Backup Service Recommended Practices

2 Installing and Configuring the Oracle Database

• Overview
• Exporting and Importing the Database Dump Files
  • Exporting the Database Dump Files from the Source Computer
  • Importing the Database Dump File to the Destination Computer
• Uninstalling the Existing DIVArchive Oracle Database (if required)
  • Uninstalling the Database in Windows
  • Uninstalling the Database in Linux
• Installing the DIVArchive Oracle Database in Windows
• Installing the DIVArchive Oracle Database in Linux
• Using the create_diva_user Script

3 Migrating the DIVArchive Oracle Database

• Oracle Database Migration Procedure from 11.2 to 12.1
  • Procedures Conducted on the Source Computer (DIVArchive Manager with Oracle Database 11.2)
  • Procedures Conducted on the Destination Computer (DIVArchive Manager with Oracle Database 12.1)

4 Installing and Configuring the DIVArchive Backup Service

• DIVArchive Backup Service Overview
• DIVArchive Backup Service Prerequisites
• Installing the DIVArchive Backup Service Software
• Configuring the DIVArchive Backup Service
• Installing and Starting the DIVArchive Backup Service
• Installing and Configuring the Windows RSYNC Service and Module
• Installing and Configuring the Linux RSYNC Service and Module

5 Operations and Monitoring

• Configuring the Metadata Database
• Sizing the Metadata Database
• Database Backup Recovery Window
  • Database Backup Cleanup
• Backup Interval Overrun
• Monitoring the DIVArchive Backup Service
  • Monitoring Minimum Disk Space
  • Email Notifications
• DIVArchive Backup Service Status Command
  • Backup Service Running Normally
  • Backup Service Not Currently Running
  • Backup Service Failed to Start
• Failure Scenarios and Recovery Procedures
  • Non-failover Scenarios
  • Failover Scenarios
  • Failover Procedures

6 Troubleshooting

• Metadata Database Failure Scenarios
  • Identifying Failure Scenarios, Causes, and Resolutions
    • Scenario 1: Metadata Database Storage Disk Failure
    • Scenario 2: Metadata Database File Corruption
    • Scenario 3: Lost or Manually Deleted Metadata Database File
    • Scenario 4: Failure to Backup Metadata Database to All Backup Systems
    • Scenario 5: Failure of the Metadata Database Backup to One Backup System
• DIVArchive Manager will not start
• DIVArchive Backup Service will not start

7 Frequently Asked Questions

• How do I check the status of the DIVArchive Backup Service?
• How do I failover to a Backup System when the Main Manager System has failed?
• How do I recover when a complex object's Metadata file is corrupted in the Main Manager System?
• How do I recover a complex object's Metadata file when it is corrupted in the Backup Manager System?
• When a Metadata file is manually deleted from Main Manager System, is it also deleted from all backup systems?
• How do I recover when a complex object's Metadata file is manually deleted in Main Manager System?
• How do I recover when a complex object's Metadata File is lost on the Main Manager System and all backup systems?
• How do I recover when the backup disk fails, or gets corrupted, on the Main Manager System?
• How do I configure a full backup to start when the Backup Service starts?
• How do I locate a complex object's Metadata inside the Metadata Database?
• How does the Metadata Database maintain its recovery window when a complex object is deleted?
• How do I turn off GUI Backup Service Notifications?
• Can the DIVArchive Manager and Oracle Database be installed on separate servers?
• Does the recovery window apply to both Oracle Secure Backups and Metadata Backups?
• How do I estimate the size for the Metadata Database location?
• Where do I configure the location of the Metadata Database?
• What information is stored in the Metadata Database file?
• Is the information stored in the Metadata Database irreplaceable or mission critical?
• Why is this information not being stored in the existing Oracle Database?
• What are the space requirements for the Metadata Database and data? Does it depend on the quantity of objects, the complexity of those objects, or something else?
• What if a customer has, for example, 1,000,000 objects, each with 100,000 files?
• What are the consequences of the Metadata Database becoming inoperable, corrupt, or missing? Will data loss, performance loss, or something else occur?
• What are the consequences of the Metadata Database running out of available storage space? Will data loss, performance loss, or something else occur?
• What tools exist for testing or verifying the integrity of the Metadata Database? Are the tools automatic, invoked manually, or can either method be used?
• What tools exist for backing up the Metadata Database? Are the tools automatic, invoked manually, or can either method be used?
• What tools exist for recovering the Metadata Database if loss or corruption occurs? What is the procedure to execute recovery, and is any of the recovery automatic?
• Does the storage location of the live database affect performance or space, and is it critical?
• Can the location of the Metadata Database backups be configured?

A DIVArchive Options and Licensing

B DIVArchive Configuration Files

• DIVArchive Backup Service Windows Configuration File
• DIVArchive Backup Service Linux Configuration File