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FUNCTIONAL INTERFACE ID |
CM00 – Customer Create/Query/Update
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Description |
OOC and OMS will both be able to create new customers as part of the order capture process. OOC and OMS will send customer information to the customer master and get back a customer ID. OOC and POS will be able to query existing customer information from an external customer master and associate it to an order as part of the order capture process. OOC will be able to locally update more details to the customer information needed as part of customer order (shipping address, etc.). |
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Resources |
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Consumer(s) |
Order Management System (OMS), Online Order Capture (OOC), Point of Sale (POS) |
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Provider |
Customer Master |
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Business Process |
Order Create |
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Integration Context Model |
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Scenario Models |
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Integration Catalog |