A Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. is a plastic card issued by a financial institution that involves the card holder and the financial institution entering into an agreement that the card holder will pay the institution back in the future so that they can purchase something at present. The financial institution lends the card holder the money that they use to make the purchase and expects that the customer pays them back over a period of time (generally a month). The card holder is required to pay the entire amount back including a fee or interest charge if the amount is not paid back in full by the due date.
Credit cards are used by customers to make purchases online or at a point of sale (POSPoint Of Sale terminal allows customers to pay restaurant bills, shopping bills, fuel charges at the outlets. In some cases, it can also be used to avail cash.). The card holder’s borrowing limit is pre-set based on the individual’s credit rating.
The application enables customers to manage cards effectively and efficiently. Through the credit card module, a customer is able to perform a variety of functions such as viewing credit card details and statements, applying for automatic and adhoc payment of credit card dues, initiating service requests such as request for a change in card billing cycle, request for PINPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account. etc. Additionally the customer can also apply for a new credit card from the credit card dashboard.
This user manual covers all the services provided in the system with regards to credit cards.
Features Supported In Application
The retail credit card module supports the following features:
Prerequisites
The credit card dashboard provides the customer with a holistic view of all his credit cards held with the bank. The customer can view the total available limit across all cards and also view the available limit of each individual card on the dashboard.
Additional features available on the dashboard are mini statement view, facility to apply for service requests specific to credit cards and view of inactive cards.
Click on individual components to view in detail.
Dashboard Overview
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In this section, the customer can view the total credit limit assigned to him across cards as well as the total available credit across cards. The total credit limit is the amount of credit that has been allocated to the customer and the total available limit is the amount that is currently available to the customer to avail after having utilized some amount of credit out of the total credit limit. The number of active credit cards held by the customer is also displayed on the widget. |
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Credit Cards (Active) |
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This section lists down all the active credit cards of the customer, displaying each credit card as a card. All active credit cards of the customer regardless of whether the customer is a primary card holder or add on card holder are displayed in this section. Similarly all add on cards that are linked to the customer’s primary card will also be displayed. Each card displays the name of the card holder as it is embossed on the card, as well as the card type and card number in masked format. The outstanding amount along with the payment due date is displayed on each card. The customer can click each card in order to view further details. |
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Inactive Cards |
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This widget displays the number of credit cards of the customer that are inactive. By clicking on the ‘View All’ link, the customer is able to view further details of all the inactive cards. Click View All to view all inactive cards. |
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Mini Statement |
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The mini statement widget displays the recent transaction undertaken on the credit card that is selected. The customer can alternately select a different credit card in order to view its mini statement. Each transaction is defined with the amount and type of transaction i.e. debit or credit along with the date on which the transaction took place. By clicking on the ‘More Details’ link, the customer is able to invoke the credit card statement screen on which the customer can view the statements of any credit card. |
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Service Request |
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The service requestA Service Request is a user request for information or advice, or for a standard change. widget displays the number of open service requests initiated by the customer. The customer can click on the ‘View All’ link in order to track the status of open service requests. Click View All to view all initiated service requests raised by the user. |
