1 Introduction

This document introduces Agile PLM Monitoring using Oracle Enterprise Manager Grid Control.

1.1 Agile PLM Monitoring with Oracle Enterprise Manager Grid Control

Oracle Enterprise Manager 12c provides multi-instance monitoring of Agile PLM applications to deliver comprehensive, efficient, and vital health status information such as performance metrics, availability, and end-user experience.

Supported releases:

• Oracle Enterprise Manager Agent 12.1.0.5.

Note: Oracle recommends Oracle Enterprise Manager Agent Release 12.1.0.5

1.2 System Requirements

Before configuring Grid Control 12c Release 4 (12.1.0.5) to manage Agile applications, you must:

• Install and configure Grid Control12c Release 4 (12.1.0.5) on at least one host computer on the network.

• Install the Grid Control components on their own host or hosts. For example, if you install Agile monitoring middle tier on host1.us.oracle.com, then install and configure the Oracle Management Service and Oracle Management Repository on host2.us.oracle.com.

• Install the Grid Control 12.1.0.5 Oracle Management Agent on every host that includes components that you want to manage with Grid Control.

1.2.1 Pre-requisites:

1. Install Oracle Enterprise Manager Agent Release 12.1.0.5 or later. Make sure the agent can successfully communicate with Oracle Enterprise Manager Server and upload data. For example, Agent Availability must be UP, Last Load Time must show a recent date/timestamp, and ensure to update the Last Load Time periodically.

2. Install Agile PLM Release 9.3.6.

Note: The Oracle Enterprise Manager Agent need not reside on the same machine where Agile PLM is installed.

While installing Agile, you need to know:

• The Host of Agile PLM instance.

• The Communication Protocol of Agile PLM instance.

• The Service Name of Agile PLM instance.

• The Agile Version of the Agile PLM instance (Not mandatory).

Note: Ensure that you load the Agile PLM instance.

• Default Communication Protocol and Services names are rmi and jmxrmi.

• Before configuring Grid Control 12c Release 4 (12.1.0.5) to manage Agile application, Oracle recommends that you install the Grid Control components on their own host or hosts. For example, if you install Agile on host1.us.oracle.com, then install and configure the Oracle Management Service and Oracle Management Repository on host2.us.oracle.com.

• Install the Grid Control 12.1.0.5 Oracle Management Agent on every host that includes the components you want to manage with Grid Control.

See the Enterprise Manager Installation and Configuration Guide, on The Oracle Technology Network (OTN) Web site http://www.oracle.com/technology/documentation/oem.html for details on performing these steps.

1.3 Setting Credentials in Oracle Enterprise Manager

You need to set credentials in Oracle Enterprise Manager for the user that the agent runs as. You can either set default credentials (which are the same for all agents) or different credentials for each agent (target credentials). Target credentials override default credentials.

To set credentials:

1. Click Preferences in the Oracle Enterprise Manager home page.

2. Click Preferred Credentials.

3. Click the icon in the Set Credentials column in the row for the agent. The Agent Preferred Credentials page appears.

4. Enter default and target credentials by entering the operating system username and password for the agent.

5. In the Host UserName column, enter username.

6. In the Host Password column, enter password.

7. Click Apply.

1.4 Granting 'Log on as a Batch Job' Privilege

On Windows, you need to grant to the host username the Log on as a Batch Job privilege. Set credentials for agents by setting the host username and host password in Oracle Enterprise Manager Grid Control.

To grant Logon as a batch privilege on Windows:

1. Set the control panel to classic view.

2. From the desktop, choose Start > Control Panel > Administrative Tools.

3. Double click Local Security Policy.

4. Click Local Policies.

5. Click User Rights Assignment.

6. Double-click Log on as a Batch Job. The Log on as a Batch Job Properties dialog appears.

7. Click Add User or Group. The Select Users or Group dialog appears.

8. In the Enter the Object Names to Select dialog, enter username of the host.

9. Click OK.

1.5 Additional Sources of Information

Refer to the URL below for additional information about Agile instance monitoring. The base documentation is applicable in many cases, because Agile instance monitoring leverages many of Enterprise Manager's underlying capabilities.

See also: The Enterprise Manager Concepts Guide, which gives you more information on the capabilities of Oracle Enterprise Manager Grid Control at The Oracle Technology Network (OTN) Web site at http://www.oracle.com/technology/documentation/oem.html