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Controlling How Oracle CRM On Demand Desktop Shares Newly Created Microsoft Outlook Items

The following procedure describes how to control how Oracle CRM On Demand Desktop shares newly created Microsoft Outlook items, such as appointments, contacts and tasks.

To control how Oracle CRM On Demand Desktop shares newly created Microsoft Outlook items

1. Right-click the Oracle CRM On Demand Desktop icon in the system tray, and click Options.
2. Click Advanced, and select Appointments, Contacts, Tasks in the Oracle CRM On Demand Desktop - Options dialog box.

   Microsoft Outlook will always share new appointments, contacts, and tasks with Oracle CRM On Demand.