Use the Certification Edit page to add a certification or update the details for an existing certification. The Certification Edit page shows the complete set of fields for a certification.
The following table provides additional information regarding some fields.
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Field
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Description
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Key Information Section
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Name
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The name of the certification. This field is case-sensitive, be sure you follow the naming conventions that your company has set up for abbreviations, capitalization, and so on, to prevent duplicate certifications. This is a required field.
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Type
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The certification type you want to use for this certification.
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Status
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The status of the certification, such as Planned or Available. Your administrator can modify the possible values for status, so you may see a set of values different from those mentioned here. This is a required field.
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Available From
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The date after which the certification is available to be requested. This field, if specified, determines whether or not this certification is displayed on the Recently Introduced Certifications list on the certification home page.
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Certification ID
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An internal identifier for the certification. Typically unique, but Oracle CRM On Demand does not enforce uniqueness.
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Primary Product Category
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The name of the primary product category that the contact will be certified for upon successfully achieving the certification. Use this field only if the certification is focused on a single product category. If the certification is equally appropriate for several product categories, leave this field blank and use the Certification Product Categories related item section instead.
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Primary Product
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The name of the primary product that the partner company will be certified for upon successfully achieving the certification. Use this field only if the certification is focused on a single product. If the certification is equally appropriate for several products, leave this field blank and use the Certification Products related item section instead.
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Available Till
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The date after which the certification will no longer be offered. This field, if specified, decides whether or not this certification is displayed on the Retiring Certifications list on the Certification homepage.
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Certification Details Section
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Validity (Months)
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The length of time, in months, that the certification is valid after it has been awarded to a contact. This field is for informational purposes only; Oracle CRM On Demand does not automatically set the validity period of an awarded certification.
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Renewable
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Indicates whether or not you can renew the certification awarded to a contact.
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Website
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The URL to a page that contains additional information about the certification. The Web site field is useful if the certification information is stored and maintained in some application other than Oracle CRM On Demand.
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Currency
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The currency used for the fee.
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Certification Fee
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The fee charged for awarding the certification.
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Payment Options
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The methods by which you will pay for the certification, such as credit card or check. This is a single-value field, but multiple payment options may be allowed, for example, “Check or Credit”, “Cash or Credit”, and so on.
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Contact Information Section
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Contact
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The contact for the certification.
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Contact: First Name
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The first name of the contact selected in the Contact field. This field is automatically populated based on what you select in the Contact field.
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Contact: Last Name
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The last name of the contact selected in the Contact field. This field is automatically populated based on what you select in the Contact field.
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Contact: Account
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The account name of the contact selected in the Contact field. This field is automatically populated based on what you select in the Contact field.
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Contact: Email
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The email address of the contact selected in the Contact field. This field is automatically populated based on what you select in the Contact field.
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First Name
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The first name of the point-of-contact for the certification. Use this field only if the point-of-contact is not already defined in Oracle CRM On Demand.
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Last Name
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The last name of the point-of-contact for the certification. Use this field only if the point-of-contact is not already defined in Oracle CRM On Demand.
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Company
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The company of the point-of-contact for the certification. Use this field only if the point-of-contact is not already defined in Oracle CRM On Demand.
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Email
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The email address of the point-of-contact for the certification. Use this field only if the point-of-contact is not already defined in Oracle CRM On Demand.
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Phone
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The phone number of the point-of-contact for the certification. Use this field only if the point-of-contact is not already defined in Oracle CRM On Demand.
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Additional Information
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Owner
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The owner of the certification record.
Depending on the record ownership mode that your company administrator sets up for the record type, you might see the Owner field, or the Book field, or both of these fields on the record Detail page, and one or both of the fields might be blank. For more information about record ownership modes, see About Data Access, Record Sharing, and Record Ownership.
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Description
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Additional information about the certification record. This field has a limit of 2,000 characters.
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