Key Information Section

Name

The name of the exam. This field is case sensitive, so be sure you follow the naming conventions that your company has set up for abbreviations, capitalization, and so on, to avoid duplicate exams. This field is required.

Type

The exam type that you want to use for this exam.

Status

The status of the exam, such as Planned or Available. Your administrator can modify the possible values for status, you may see a set of values different from those mentioned here. This field is required.

Available From

The date on which the exam is introduced. This field is useful if you plan to introduce an exam over the next few months but want to spread awareness about it to your partner community before the introduction. This field, if specified, decides whether or not this exam will be displayed on the Recently Introduced Exams list on the exam home page.

Exam ID

Internal identifier for the exam. Within a company, this identifier is typically unique; however, Oracle CRM On Demand does not enforce uniqueness.

Primary Product Category

The name of the primary product category on which this exam focuses. Use this field only if the exam is focused on a single product category. If the exam is equally appropriate for several product categories, leave this field blank and use the Exam Product Categories related item section instead.

Primary Product

The main product on which the exam focuses. If the course is for more than one product, use the Product related-item to capture the list of products. Use this field only if the exam is focused on a single product. If the exam is equally appropriate for several products, leave this field blank and use the Exam Products related item section instead.

Available Till

The date after which the exam will no longer be offered. Use this field to spread awareness among the partner community that the exam is set to be de-commissioned soon. This field, if specified, decides whether or not this exam will be displayed on the Retiring Exams list on the exam home page.

Exam Details Section

Number of Questions

The total number of questions in the exam.

Time Allowed (Minutes)

The total time, in minutes, you are allowed when taking the exam.

Maximum Score

The maximum possible score that you can achieve in the exam.

Passing Score

The minimum score that you must obtain to pass the exam.

Validity (Months)

The length of time, in months, that the exam score is valid.

Website

The URL of a page that contains additional information about the exam. The Website field is useful if the exam information is stored and maintained in some application other than Oracle CRM On Demand.

Format

Indicates the delivery format for the exam.

Medium

Indicates the delivery medium for the exam.

Grading Method

The method by which the exam is graded.

Currency

The currency used for the fee.

Exam Fee

The fee charged for taking the exam.

Payment Options

The method by which you will pay for the exam, such as Credit Card, or Check. This is a single-value field. Therefore, if multiple payment options are allowed, define them as a value in the drop-down list. For example, “Check or Credit”, “Cash or Credit”, and so on.

Contact Information Section

Contact

Select the main point of contact for the exam. Use this field only if the point of contact already exists as a contact in Oracle CRM On Demand.

Contact: First Name

The first name of the contact selected in the Contact field. This field is automatically populated. The populated value is based on what you select in the Contact field.

Contact: Last Name

The last name of the contact selected in the Contact field. This field is automatically populated. The populated value is based on what you select in the Contact field.

Contact: Company

The company of the contact selected in the Contact field. This field is automatically populated. The populated value is based on what you select in the Contact field.

Contact: Email

The email address of the contact selected in the Contact field. This field is automatically populated. The populated value is based on what you select in the Contact field.

First Name

The first name of the point of contact for the exam. Use this field ONLY if the point of contact is not already defined in Oracle CRM On Demand.

Last Name

The last name of the point of contact for the exam. Use this field ONLY if the point of contact is not already defined in Oracle CRM On Demand.

Company

The company of the point of contact for the exam. Use this field ONLY if the point of contact is not already defined in Oracle CRM On Demand.

Email

The email address of the point of contact for the exam. Use this field ONLY if the point of contact is not already defined in Oracle CRM On Demand.

Phone

The phone number of the point of contact for the exam. Use this field ONLY if the point of contact is not already defined in Oracle CRM On Demand.

Additional Information

Owner

The owner of the exam record.

Depending on the record ownership mode that your company administrator sets up for the record type, you might see the Owner field, or the Book field, or both of these fields on the record Detail page, and one or both of the fields might be blank. For more information about record ownership modes, see About Data Access, Record Sharing, and Record Ownership.

Description

Additional information about the exam. This field has a limit of 2,000 characters.