The following table contains descriptions and solutions for common problems encountered with the Oracle MICROS Tablet 700 Series.
Table 7-1 Oracle MICROS Tablet 700 Series Basic Troubleshooting
| Problem | Possible Causes | Solution |
|---|---|---|
|
Tablet will not power up. |
Battery is fully discharged. Battery is in a state of failure. Tablet is in a state of failure. |
Charge the battery. Replace battery with a fully charged and operational battery. If this does not work, order a replacement tablet. |
|
The back of the tablet gets warm when charging. |
Applications running while charging. Tablet not in sleep mode while charging. |
Ensure the power settings allow the tablet to sleep while charging. This prevents warm casework and reduces the time required to fully charge the battery. |
|
Battery will not charge. |
Battery failure. |
Order a replacement battery. |
Parent topic: Troubleshooting