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Siebel Applications Administration Guide > Opportunities (End User) > About Opportunities Lead AssignmentAs a sales representative, you can view new leads in the Opportunities list on your home page, or you can navigate to the Opportunities screen to view new leads that you did not create but were assigned to you. A lead might be assigned to you in the following ways:
In each of these cases, you are able to view the lead or opportunity because you have been added to the sales team, either as the primary on the sales team or as a sales team member. If you are receiving a lead for the first time and you are the primary on the sales team, then the Status field in the More Info view is set to Pending by default. You can accept, reject, or reroute the lead by changing the value in the Status field. If the administrator has activated the email notifications, and has enabled predefined processes, then these processes can send email messages to you to alert you of the following events:
The wording of the emails and the wait periods can be modified. Opportunity Workflows sends email only if the opportunity has revenue greater than $50,000. For more information, see Opportunity Workflows. |
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