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SWITroubleTicket


Use this Web service to create trouble tickets for failed orders.

SWITroubleTicket Operations

For a list of operations associated with this Web service, see Table 1376.

Table 1376. SWITroubleTicket Operations
Name
Description

SWITroubleTicketInsert

Creates a new trouble ticket.

SWITroubleTicketInsertOrUpdate

Inserts or updates a trouble ticket.

SWITroubleTicketQueryById

Queries for a trouble ticket by ID.

SWITroubleTicketUpdate

Updates a trouble ticket.

Request Message Description: SWITroubleTicketInsert

For a description of this request message, see Table 1377.

Table 1377. Request Message Description: SWITroubleTicketInsert
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

Status

Optional

String

Response Message Description: SWITroubleTicketInsert

For a description of this response message, see Table 1378.

Table 1378. Response Message Description: SWITroubleTicketInsert
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

Request Message Description: SWITroubleTicketInsertOrUpdate

For a description of this request message, see Table 1379.

Table 1379. Request Message Description: SWITroubleTicketInsertOrUpdate
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

Status

Optional

String

Response Message Description: SWITroubleTicketInsertOrUpdate

For a description of this response message, see Table 1380.

Table 1380. Response Message Description: SWITroubleTicketInsertOrUpdate
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

Request Message Description: SWITroubleTicketQueryById

For a description of this request message, see Table 1381.

Table 1381. Request Message Description: SWITroubleTicketQueryById
Node
Description
Type

SWITroubleTicketIO

Optional

Integration Object

PrimaryRowId

Required

String

Response Message Description: SWITroubleTicketQueryById

For a description of this response message, see Table 1382.

Table 1382. Response Message Description: SWITroubleTicketQueryById
Node
Description
Type

SWITroubleTicketIO

Optional

Integration Object

Request Message Description: SWITroubleTicketUpdate

For a description of this request message, see Table 1383.

Table 1383. Request Message Description: SWITroubleTicketUpdate
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

Status

Optional

String

Response Message Description: SWITroubleTicketUpdate

For a description of this response message, see Table 1384.

Table 1384. Response Message: SWITroubleTicketUpdate
Node
Description
Type

SWITroubleTicketIO

Required

Integration Object

SWITroubleTicket Application Interface

This topic describes the application objects called by this Web service. For more information on application implementation, refer to your application development documentation on Oracle Technology Network.

Service Object (Business Service or Workflow)

For a description of the service objects for this Web service, see Table 1385.

Table 1385. SWITroubleTicket Service Object
Name
Boundary Object Type
Class

SWI Trouble Ticket Service

Business Service

CSSEAIDataSyncService

Data Object (Integration Object)

For a description of the data objects for this Web service, see Table 1386.

Table 1386. SWITroubleTicket Data Object
Siebel Repository Name
External Name

SWITroubleTicketIO

Service Request

Methods

For a description of the methods for this Web service, see Table 1387.

Table 1387. SWITroubleTicket Methods
Operation
Method

Insert

Insert

InsertOrUpdate

InsertOrUpdate

QueryById

QueryById

Update

Update

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