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Siebel CRM Web Services Reference > Siebel CRM Primary Web Services > Ulnbox Contact ItemUInbox Contact Item is a Web service and business service generated to load Contact Inbox Items. These items can be filtered based any fields in the business component. For example, either approved or rejected Inbox items can be loaded by setting appropriate fields in the integration object while invoking the Web service. Page size needs to be specified to load the required number of items while invoking Web service. Based on the requirements Task Owner ID or Task Owner Login, Active Flag, Action and Context fields need to be set while invoking the Web service. Ulnbox Contact Item OperationsFor a list of operations associated with this Web service, see Table 1405.
Request Message Description: UlnboxContactItemQueryPageFor a description of this request message, see Table 1406.
Response Message Description: UlnboxContactItemQueryPageFor a description of this response message, see Table 1407.
To Specify Parameters While Invoking Ulnbox Contact ItemUse the following procedure to specify parameters while invoking the Ulnbox Contact Item Web service. Specifying parameters while invoking Web service
Possible Performance and Scalability IssuesThe volume of Inbox data loaded by the Web service for a specific user and context can be extremely huge depending on implementations. There will be performance issues if is all retrieved together. This issue can be overcome by specifying the page size during each call. Possible Deployment IssuesAuthentication URL can be changed during deployment to supply changed information such as user, password and so on. These changes need to be done in the WSDL file. Error ConditionsAll error conditions will be handled by Web services framework. Ulnbox Contact Item Application InterfaceThis topic describes the application objects called by this Web service. For more information on application implementation, refer to your application development documentation on Oracle Technology Network. Service Object (Business Service or Workflow)For a description of the service objects for this Web service, see Table 1408.
Data Object (Integration Object)For a description of data objects for this Web service, see Table 1409.
Example Package for Ulnbox Contact ItemTo view an example of messages for this Web service, navigate to the documentation library for Siebel Business Applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. RequestSee the following file to view the sample code: ...\UlnboxContactItem\UlnboxContactItem_request.xml ResponseSee the following file to view the sample code: ...\UlnboxContactItem\Response.xml Interface Description (WSDL) for Ulnbox Contact ItemTo view the interface description for this Web service, navigate to the documentation library for Siebel Business Applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. |
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