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Siebel Communications Guide > Defining Billing Profile Workflows for Siebel Communications > Workflows for Synchronization > CMU Credit Alert Status SyncThis workflow updates the status of a credit alert from Siebel Communications to the external Oracle Communications Billing and Revenue Management application. Figure 33 shows this workflow. A user initiates this workflow by changing the status of a credit alert to Closed, and clicking the Synch Status button. NOTE: The Synch Status button is enabled only when a credit alert is created by a third-party application. Consequently, this workflow can be called only when the credit alert's Integration ID is not NULL. Workflow Description. This workflow performs the following actions:
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