Siebel Communications Guide > Defining Billing Profile Workflows for Siebel Communications > Workflows to Enter Adjustments in the Billing Profile Portal >

CMUItemChargeQueryWF

This workflow finds a particular item charge in the Siebel database.

Figure 38 shows this workflow.

The following workflows call this workflow as a subprocess:

• CMUItemChargeAdjustmentWF
• CMUEventDetailsAdjustmentWF
• CMUBalanceDetailsEventAdjustmentWF

Figure 38. CMUItemChargeQueryWF Workflow

Workflow Description. This workflow performs the following action:

• QueryInvoiceDetails. Checks if an item charge exists in the Siebel database.

Associated Business Service Methods. The following table shows the step in this workflow that calls a business service method.