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Siebel Consumer Goods Guide > Inventory and Order Management > About Inventory and Order ManagementSales representatives, presales representatives, and delivery representatives often capture orders, invoice, and collect payments. In addition to these primary sales responsibilities, they might also collect payment for outstanding billings, exchange products with other delivery representatives, and deposit payments at the local bank. All these activities are part of the inventory and order management process. A business process is a set of activities organized to achieve a business objective. A business process model depicts the flow of work that users or software applications typically follow to complete a sequence of tasks. The Conduct Retail Visit subprocess business flow shows a greater level of detail for the high-level tasks represented in a business process diagram. Figure 2 shows an example of a Conduct Retail Visit subprocess business flow. For more information about inventory and order management, see the following documents on the Siebel Bookshelf: |
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