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About the Siebel Client Navigation Model

This topic describes the levels of the Siebel client navigation model.

The user navigates between tabs, links, and lists that Siebel CRM displays in one of the following levels of the Siebel client:

• First level. Screen tabs that allow the user to navigate between screens.
• Second level. Links to groups of views or single views. Siebel CRM can display these links in the following ways:
  • In the link bar directly after the screen tabs.
  • In a list that Siebel CRM displays in the header of an applet. Visibility rules typically determine how this list filters data. The My Contacts, My Team's Contacts, and All Contacts views are examples of these types of views.
• Third level. Tabs that allow the user to navigate to a group of detail views or to a single detail view.
• Fourth level. One of the following, depending on the web template that Siebel CRM uses:
  • Links in the link bar directly after the tabs.
  • Tabs on a grandchild applet.
  • Links in a list.

Other user interface elements provide the user with more navigation options, such as the Site Map, drilldowns, and the thread bar.

Related Books

Siebel Fundamentals