Siebel CRM Siebel Mobile Guide: Disconnected Siebel Innovation Pack 2017, Rev. A E52427-01 |
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You can receive notification messages from time to time. Notifications provide a way for administrators, managers, and other users with access to the Message Broadcast view in Siebel CRM to send important information directly to user screens.
You review notification messages in Siebel Mobile by tapping Notification (the exclamation mark icon), which is shown in Figure 8-1, on the application banner. Note the following about notifications:
The counter beside the Notification button indicates the number of messages that are waiting for you to read. When there are zero messages, zero appears next to the button.
If there is one or more message waiting to be read that has an Urgent with Alert severity, then the Notification button blinks. The button stops blinking after the message is read.
The Notification button does not blink if there are messages waiting to be read with only a Normal, High, or Urgent severity.
Note : Using the notification feature is not supported in offline mode. |
If there is one or more message waiting to be read, then the Notification button shows the color of the highest priority unread message.
For more information about enabling and disabling, creating, reviewing, and updating notifications in Siebel CRM, see the chapter about Notifications in Siebel Fundamentals Guide. See also "Configuring Notification Settings for Siebel Mobile".