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Siebel Energy Guide > Multi-Site Quotes in Siebel Energy > Process of Creating Multi-Site Quote Revisions (End User) > Retiring Existing Products from Product Groups for Multi-Site Quote RevisionsYou can retire products from a product group for a multi-site quote revision when you want to cancel the services that are associated with the products. You might replace a retired product with a new product. You can add a product that already exists in the Products list because duplicate records are allowed in this list. You can retire existing products from product groups in multi-site quote revisions for the following situations:
When you submit the multi-site quote revision with a retired product, order line items to cancel the service that is associated with the product are submitted to the order-provisioning system. These order line items have a due date that is the same as the effective date for the product retirement, and these order line items have a value of Delete in the Action field. If the retired product has configuration changes that are effective after the retirement date, then order line items to cancel these configuration changes are also submitted to the order-provisioning system. If you retire a product with an effective date that is earlier than the effective date of configuration changes for the product, then a message alerts you of this situation when you enter a value in the Effective Date field for your product retirement. This task is a step in Process of Creating Multi-Site Quote Revisions (End User). To retire an existing product from a product group for a multi-site quote revision
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