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Siebel Energy Guide > Overview of Siebel Energy > Oracle Utilities Customer Care and Billing Product Mapping to Siebel Energy > Sequence for Updating Integrated ProductsThe product administrator updates integrated products using process similar to the one described for creating products:
About Inactivating Integrated ProductsIf a product is no longer available, then it is recommended that you inactivate that product in Oracle Utilities Customer Care and Billing, rather than deleting it. You can inactivate a product by setting its Effective End Date as the last day the product is active. When the change is published, the integration updates the Effective End Date of the product in Siebel Energy. CAUTION: Products in Siebel Energy cannot be deleted or have their Active fields deselected through the integration. |
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