Resending Outgoing Messages That have Failed

When Communications Manager fails to send an outgoing message to multiple recipients in which some recipients have incorrect email addresses, the Status field of the outgoing message changes to Partial. You can resend these messages to those recipients who failed on the first attempt.

To resend an outgoing message that failed because of incorrect email address  

1. Navigate to the Communications screen, then the Communications List view.

2. In the list of email messages, select the outgoing message with a Partial status that you want to resend.

3. Click Recipients and look for a Failed status.

4. Click Resume to navigate to the outgoing message form.

5. Correct the email address.

6. Click Send.