Go to primary content
Siebel CRM Fundamentals Guide
Siebel Innovation Pack 2017, Rev. A
E52425-01
  Go to Documentation Home
Home
Go To Table Of Contents
Contents
Go To Index
Index

Previous
Previous
 
Next
Next
    View PDF

Enabling and Disabling Notifications

By default, notifications are enabled. As an administrator, you can enable or disable notifications. You can set notifications to operate in any of the following modes:

This task is a step in "Process of Administering Notifications".

To enable or disable notifications for an application 

  1. Navigate to the Administration - Server Configuration screen, then the Enterprises view.

  2. From the Enterprise Servers list, select the enterprise server that runs the application with the notification settings you want to modify.

  3. Navigate to the Component Definitions view, and select a component with a Component Type value of Application Object Manager.

  4. In the Component Parameters list, select the Application Message Bar Flag parameter, and type the appropriate value in the Value field.

    For details on how to configure the server component, Siebel Application Object Manager, or parameters, see Siebel System Administration Guide.

    The parameter values are described in the following table.

    Parameter Value Comments
    TRUE Specify this value if you want to always enable notifications. Note the following about a value of TRUE:
    • Users cannot disable notifications.

    • For Siebel Web client deployments, the Siebel Application Server relays messages to users. For Mobile Web client users, messages are synchronized.

    • You can use the Application Message Bar Update parameter to specify the refresh rate for the notification pane. Modify the Value field of the Application Message Bar Update parameter. The default value is 120 seconds.

    • If the update interval is less than the SessionTimeout set in the CFG file of the application, then sessions never time out.

    FALSE Specify this value if you want to always disable notifications. Note the following about a value of FALSE:
    • The Notification button and notification panes do not appear on the screens of users

    • For Siebel Web client deployments, the Siebel Application Server does not relay messages to users. For Mobile Web client users, messages are not synchronized.

    User Enabled Specify this value if you want users to enable or disable notifications in their user preferences. Note the following about a value of User Enabled:
    • The update interval is a user preference

    • If a Web client user disables notifications, then the Siebel Application Server does not relay messages to the user. If a Mobile Web client user disables notifications, then messages are not synchronized.

    • If the update interval is less than the SessionTimeout set in the CFG file of the application, then sessions never time out.