Siebel CRM Fundamentals Guide Siebel Innovation Pack 2017, Rev. A E52425-01 |
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When you delete a recurring activity, you can choose to delete just one instance or every instance of the activity.
Complete the procedure in this topic to delete one instance of a recurring activity.
To delete a recurring activity
Navigate to the Calendar screen.
In the daily, weekly, or monthly calendar format, click the hyperlink for an activity description to access the activity.
The Calendar Detail form appears.
Do one of the following:
Click Delete This One.
This instance of the activity is deleted. Every other instance is still scheduled.
Click Delete All.
Every instance of the recurring activity from the current day forward is deleted. Any instances of the recurring activity before the current day remain on the calendar.