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Reviewing Approvals for Product Issues

Any change to the Status field for the product issue record is recorded in the Approvals view. Use the Approvals view to see who has changed that status of the product issue and when the change was made.

To use approval tracking, you must have Audit Trail turned on. For information about Audit Trail, see Siebel Applications Administration Guide.

This task is a step in Process of Closure for Adverse Events and Complaints Management.

To view approvals for a product issue

1. Navigate to Product Issues screen, then the Product Issue List view.
2. In the Product Issue List, drill down on a product issue record.
3. Click the Approvals tab.

   In the read-only list, you can view all approvals to the product issue.