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Siebel Life Sciences Guide > Communicating with Customers for Adverse Events and Complaints Management > Process of Customer Communication for Adverse Events and Complaints Management > Communicating about Product Issues Using PresentationsDuring the course of an investigation, the quality manager might need to present information about the product issue. Microsoft PowerPoint presentations can be generated automatically, incorporating fields from the selected product issue. Predefined product issue presentation templates are set up by the administrator. End users can edit the generated presentation file in MS PowerPoint. This task is a step in Process of Customer Communication for Adverse Events and Complaints Management. To create a Microsoft PowerPoint presentation for a product issue |
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