Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >
About Investigating Adverse Events and Complaints
This chapter describes review and investigation of a product complaint or adverse event using the Siebel Adverse Events and Complaints Management (Siebel AECM) module. This typically involves entering more information about the product issue, determining if the issue should be reported, and creating an activity plan for researching and addressing the issue. Related Topics
Capturing Adverse Events and Complaints
Recording Product Analysis for Adverse Events and Complaints Management
Managing Corrective and Preventative Actions
Regulatory Reporting
Communicating with Customers for Adverse Events and Complaints Management
Closing Adverse Events and Complaints
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