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Siebel Life Sciences Guide > Using Personalized Content Delivery > About Personalized Content DeliveryPersonalized Content Delivery enables companies to deliver presentations that are tailored to meet customer needs using multimedia content. It allows sales teams to deliver the right message to the right customer at the right time. Personalized Content Delivery enables sales representatives to optimize each selling opportunity, resulting in improved customer acquisition, satisfaction, and retention. Sales representatives can use Personalized Content Delivery to convey product messages to their customers during a face-to-face sales call. Personalized Content Delivery is integrated into the call-reporting process for Siebel Pharma allowing sales representatives to:
Personalized Content Delivery automatically tracks all the interactions and the content presented. |
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