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Specifying Additional Product Information


You can specify additional product information in the Product Administration view by drilling down on the product in the Products list, and then adding either Product Recommendations or Product Collateral.

This task is a step in Process of Managing Products.

Specifying Product Recommendations

Using the Recommendations view you can add related products, and recommended cross-sell and up-sell products to the product record.

To add related products to a product record

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, drill down on the required product.
  3. Click the Recommendations tab, then click the Related Products tab.
  4. In the Related Products list, create a new record.
  5. In the Add Internal Products dialog box, select a related product, and click OK.

    The related product is added to the list.

  6. Complete the remaining fields, including indicating the Integration Status, Effective End Date, and whether or not the product can be ordered.

Specifying Product Collateral

Using the Collateral view you can specify additional product features and product comparisons, associate product literature and images with the product, or add product news to the product record.

Specifying Additional Product Features

This task describes how to create additional product features in the Collateral view.

To specify additional product features

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, drill down on the required product.
  3. Click the Collateral tab, then click the Key Features tab.
  4. In the Key Features list, create a new record and complete the necessary fields.
Adding Product Comparison Information

This task describes how to add product comparison information in the Collateral view.

To add product comparison information

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, drill down on the required product.
  3. Click the Collateral tab, then click the Key Features.
  4. In the Product Comparison list, create a new record.
  5. In the Add Product Comparisons dialog box, select one or more products and click OK.

    The products are added to the Product Comparison list.

Associating Related Literature

This task describes how to associate related literature in the Collateral view.

To associate related literature

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, drill down on the required product.
  3. Click the Collateral tab, then click the Literature tab.
  4. In the Literature list, create a new record.
  5. In the Add Literature dialog box, select one or more records and click OK.

    The selected records are added to the Literature list.

NOTE:  For more information on adding other selections to the Add Literature dialog box, see the chapter on literature administration in Siebel Applications Administration Guide.

Adding Images for a Product

This task describes how to add images for a product in the Collateral view.

To add images for a product

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, drill down on the required product.
  3. Click the Collateral tab, then click the Images tab.
  4. In the Images form, click the single select button in the Image File Name field.
  5. In the Images dialog box, query for and select the required image.

    The image is added to the product record.

NOTE:  For more information on adding other selections to the Pick Product News dialog box, see the chapter on literature administration in Siebel Applications Administration Guide.

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